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Continuing Airworthiness Management System Coordinator in Manchester

Job description

175 years ago, our founder Thomas Cook began this company with a vision to ‘broaden the mind of others and break down the partition walls of prejudice.'

Once describing himself as ‘the willing and devoted servant of the travelling public,’ Thomas Cook was a true pioneer of the travel industry, opening up a world of new destinations and new travel experiences to everyone. By obtaining the best services and prices for his customers, he laid the foundations of the company that still bears his name today.

Thomas Cook is now one of the world’s leading leisure travel groups, supported by around 22,000 colleagues and operating from 15 countries.

Our vision today remains true to Thomas Cook’s ambitions - to be the world’s most loved holiday company.

Location: Manchester

Working Hours: 37.5


Job Purpose:  To monitor that all Part M Subpart G activities subcontracted under M.A.711 are actioned in accordance with the requirements of M.A.712. (Integrated Management System(IMS))


Key Responsibilities:


  1. Monitoring that all specified activities within the M.A.711 subcontract are being delivered.
  2. Monitor all CAMO subcontracted activities are being performed in accordance with the approved procedures.
  3. Contribute to the achievement of cost conscious best practice, continuous improvement and maintenance of the IMS.
  4. Act as a resource and reference for stakeholders seeking to improve IMS performance.
  5. Undertake specific activity and projects to support the development of M.A.711 activity within the IMS.
  6. Assist in developing meaningful process related compliance, performance and risk metrics for “Core Process” ensuring each has a meaningful process metric developed and assigned to it.
  7. Cause identification and risk analysis of non-compliances to facilitate prioritisation and identify to stakeholders opportunities for further improvement actions at the process level.  


Key Performance Indicators


  1. Ensure management system integrity.
  2. CAMO contracts Service Level Agreements compliance.
  3. Quality Metrics.


Budget Owned                                                                                                                                                                          


  1. Part M Nominated Post Holder


Skills, Know – how and experience


Must Have:


  1. Experience of process mapping and flow-charting to recognise process relationships, process steps, inputs and outputs, and also to determine how processes interconnect to form the company’s overall IMS.
  2. Accomplished and proven organisational skills to recognise develop and meet internal specifications and key performance metrics.
  3. Thorough working knowledge and understanding of statistics, sufficient to be able to recognise adverse trends and associated risk in process compliance and  performance
  4. Ability to develop  and provide IMS reports and recommendations to the Nominated Post Holders (NPH).
  5. Able to demonstrate both theoretical and practical application of the Plan, Do, Check, Act (PDCA) continuous improvement cycle.




  1. Demonstrate a strong theoretical, practical knowledge and experience in applying generic industry standard and Commercial aviation, sector specific, Integrated (Quality) Management Systems
  2. Demonstrable experience of working within a CAT CAMO.
  3. Excellent written and verbal  communication skills combined with IT computer literacy to interact with process owners and stakeholders at all levels within the group organisation.

Technical/Professional Qualifications:


  1. EASA Part 66 licence, Aeronautical Engineering Degree or accredited auditing qualification.


Direct Reports: NIL

Reports to:  Part M Nominated Post Holder


Life at Thomas Cook is fast-paced and full of opportunities. We’re a leading international travel company that believes in empowering our people, so when you join us, you’ll be given the chance to create, learn and innovate. You’ll also be given the support and training you need to develop your career in the direction you choose.

As you might expect, our holiday benefits are something special. We’ll give you an allowance towards your holiday every year, depending on how long you’ve been with us.  There are also special last minute employee deals, which give you the opportunity to pick up a holiday at an outstanding price. Working for Thomas Cook, you can travel the world for less.

We also offer a flexible benefits package that gives you a range of options to ensure your benefits match your lifestyle.

Extra information

Full UK/EU driving license preferred
Car Preferred
Must be eligible to work in the EU
Cover Letter Required

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