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Retail Assistant (Weekends - 9 month contract) in Wimbledon, London

Founded in 1868, The All England Lawn Tennis Club (AELTC) is a private members’ club which organises and stages The Championships, Wimbledon. Ever since the first Championships in 1877, we have worked hard to build a tournament that has become the pinnacle of the sport and one that every player wants to win. We are very proud of what we have achieved. We have worked hard. We have kept our heads. And we have upheld the belief that if we are going to do a job, we should do it properly.

What are you going to do:

The Wimbledon Shop is open seven days a week and offers entrance to the Wimbledon Lawn Tennis Museum, as well as tours of the grounds. The shop stocks a wide range of apparel, accessories, homewares and towelling products, as well as food gifting and more. The Retail Assistant will report in the first instance to the Shop Manager for the day-to-day operations of the Museum Shop and a will work as a member of the wider retail team during The Championships.

During The Championships, the Wimbledon Shop operates three major outlets and seven express outlets across the site.

  • Ensure customers receive the highest levels of customer service representing the brand at all times
  • Greeting customers entering the shop
  • Assisting shoppers to find the products they are looking for
  • Processing cash and card payments
  • Stocking shelves with merchandise
  • Answering customer queries
  • Reporting discrepancies and problems to a supervisor
  • Giving advice and guidance on produce selection to customers
  • Keeping the store tidy and clean
  • Working within established health and safety guidelines

What we offer:

  • You will be expected to work an average of 14 hours each weekend.
  • Standard working hours during the Winter months will be 9.30am to 5.15pm, Saturday and Sunday.
  • Standard working hours during the Summer months will be 9.30am to 5.45pm, Saturday and Sunday
  • This is a 9 month fixed term contract

What we ask:

  • GCSE Grade C or above in Maths and English, or equivalent
  • Customer service / retail experience
  • The successful candidates will have some
  • experience of working in customer service or a similar environment and must be reliable and enjoy selling
  • Basic PC skills including Word
  • Good communication skills
  • Strong work and customer service ethic
  • Ability to self motivate when working alone
  • You will be expected to work an average of 14 hours each weekend
  • Standard working hours during the Winter months will be 9.30am to 5.15pm, Saturday and Sunday
  • Standard working during the Summer months will be 9.30am to 5.45pm, Saturday and Sunday
  • This is a 9 month fixed term contract

Apply

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Extra information

Status
Closed
Education Level
College, Secondary School, University
Location
Wimbledon, London
Type of Contract
Weekend
Profession type
Retail
Full UK/EU driving license preferred
No
Car Preferred
No
Must be eligible to work in the EU
Yes
Cover Letter Required
No
Languages
English

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