Sales Assistant

Job description

Potential Work Location: Westfield London W12 / Westfield Stratford City

Job Responsibilities

• Warmly welcome customers, accurately identify and explore their needs, and provide professional product consultation, targeted recommendations, and service demonstrations;
• Possess solid knowledge of all in-store products (functions, configuration, pricing, promotions, etc.) and be able to clearly communicate and match them to customer needs;
• Proactively drive personal sales results and actively support the team in achieving store sales targets, with a strong sense of responsibility for business performance;
• Skilled in exploring customer potential demands and converting them into sales opportunities, while building long-term customer relationships;
• Handle customer complaints and after-sales issues with professionalism, provide high-quality service, and enhance customer satisfaction;
• Maintain Xiaomi brand standards and store image: ensure a clean environment, neat product displays, and create a professional shopping atmosphere;
• Participate in company-organized trainings and promotional activities to continuously refine sales techniques, upselling skills, and product knowledge
• Complete other tasks assigned by management.

Job Requirements:

• Proven retail sales experience with a track record of achieving or exceeding sales targets, especially in consumer electronics or mobile phone industries;
• Strong ability to identify customer needs and provide solutions, with consultative sales or customer relationship-building experience;
• Excellent communication and interpersonal skills, with a strong sense of teamwork and ownership
• Experience in Xiaomi New Retail or other innovative retail models is a plus;
• College/High school diploma or above, with good personal image and professional demeanor.

Extra information

Status

Open

Education Level

Secondary School

Location

City of London

Type of Contract

Full Time Jobs

Published at

01-02-2026

Profession type

Sales

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English