Job description
Company Description
Optical eye Lusions is our busy, small, long-standing, highly established, and reputable optical practice based in Hall Green Birmingham B28. With a loyal patient base and strong local reputation, this is an excellent opportunity for the right candidate to help continue to grow and drive our customer-focused independent optical business.
Role Description
You will be responsible for the smooth and efficient day-to-day running of the practice, playing a key role in delivering outstanding patient care while leading and supporting the team.
Key responsibilities include:
- Overseeing the day-to-day running of the practice, including appointment scheduling, workflow, and customer service
- Ensuring exceptional customer service is at the heart of everything we do
- Leading, supporting, and motivating the practice team
- Staff training and ongoing development
- Target setting, monitoring performance, and driving the business forward
- Managing administration and ensuring compliance with GOC and NHS guidelines
- Supporting business development, marketing, and community engagement
- Maintaining a welcoming, professional environment for patients
About you
- Previous optical experience is essential
- Previous experience in a leadership or management role
- Confident dispensing at all levels
- Strong communication and leadership skills
- Organised, proactive, and self-motivated
- Passionate about patient care and independent practice values
- Comfortable using practice management systems and digital tools
- Confident using social media platforms to help promote the practice, engage with patients, and support business growth
What We Offer
- Competitive salary, dependent on experience
- Supportive and friendly working environment
- Autonomy to help shape, develop, and grow the practice
If you are an experienced optical professional looking for a rewarding 32-hour-per-week (Tuesday - Friday) management role within a respected independent practice, we would love to hear from you.
Extra information
- Status
- Closed
- Education Level
- Secondary School
- Location
- Birmingham
- Type of Contract
- Full Time Jobs
- Full UK/EU driving license preferred
- No
- Car Preferred
- No
- Must be eligible to work in the EU
- No
- Cover Letter Required
- No
- Languages
- English
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