Sales Executive

Job description

Job Title: Business Development Executive

Location: Exeter (Hybrid)

Reporting to: Sales Manager (Verification)

About the Role

The Business Development Executive is responsible for driving new business growth and supporting clients to adopt and maximise our verification services. Operating within a high performing sales environment, the role manages a mix of marketing-generated leads, referrals, and self-generated opportunities.

The role requires strong prospecting ability, excellent communication skills, and a proactive approach to managing relationships across the full sales lifecycle—from first contact through to onboarding, activation, and ongoing usage. This is a fast-paced commercial role with clear KPIs, a strong focus on quality, and a direct link between performance and earnings.

Key Responsibilities

New Business Development

• Respond to and qualify a high volume of inbound enquiries, marketing-generated leads, and referrals

• Progress leads quickly and effectively through the sales process

• Follow up marketing leads to understand compliance and verification requirements

• Identify gaps, risks, and challenges our solutions can support

• Research organisations’ compliance obligations to uncover new opportunities

• Re-engage lapsed or low-activity clients

• Identify and engage key decision-makers to build pipeline

Sales Process & Pipeline Management

• Maintain a structured, high-quality sales pipeline

• Ensure accurate forecasting, timely follow-up, and clear activity tracking

• Engage with warm, cool, and self-sourced leads

• Move opportunities efficiently through the sales cycle

• Prepare and deliver tailored virtual and face-to-face demonstrations

• Clearly communicate the value of verification solutions

• Negotiate pricing and contract terms to close sales

Client Onboarding & Activation

• Manage new client accounts during onboarding

• Ensure services are implemented smoothly

• Support customers to begin processing checks successfully

• Monitor early activity and adoption

• Identify and remove barriers to usage

• Provide guidance on system features and best practice

Account Growth & Client Development

• Identify upsell opportunities across the uCheck and TrustID portfolio

• Maintain strong client relationships to support retention

• Resolve queries and enhance the customer experience

• Use client feedback and market insights to recommend solutions

Collaboration & Ways of Working

• Work closely with Sales, Marketing, Client Services, and Compliance

• Support shared goals and coordinated client experiences

• Contribute to team discussions and knowledge sharing

• Participate in continuous improvement initiatives

Essential Skills & Experience

• Proven B2B sales experience with a strong track record

• Confident in outbound sales and opportunity conversion

• Experience using CRM systems

• Strong communication and presentation skills

• Comfortable delivering virtual and in-person demos

• Excellent time management and organisation

• Skilled in objection handling and negotiation

• High accuracy in data entry and follow-up

• Able to thrive in a fast-paced environment

Personal Attributes

• Ambitious and target-driven

• Positive, resilient, and adaptable

• Customer-focused with a consultative approach

• Self-motivated and able to work independently

• Collaborative team player

• Energetic, proactive, and solutions-focused

• Role models the behaviours and values of the Citation Group

If you are interested please apply now!

Extra information

Status

Open

Education Level

Secondary School

Location

Exeter

Type of Contract

Full Time Jobs

Published at

01-02-2026

Profession type

Sales

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English