Assistant Manager
Steve Madden is looking for a Assistant Manager
Job description
Assistant Manager
WE NEED YOU TO:
- Ensure service standards are consistently met in your store, through regular team motivation, training and development
- Be a mentor for your team by demonstrating service standards and leading by example
- Ensure store and company sales targets are consistently achieved by setting and monitoring these for your store and team
- Regularly monitor your teams’ KPIs and performance, putting plans in place for further development as and when needed alongside the store manager
- Ensure operational objectives of the store and company are upheld and maintained
- Ensure all policies and procedures are consistently maintained through high standards of compliance at all times
- Regularly update the store manager on trade and team performance
- Support your manager with recruitment and onboarding talent for your store, whilst working with the HR talent team
- Maintain a high-performance team through regular one- to-one meetings
- Build and maintain excellent client relationships for repeat business
- Support the store manager to maintain staff rotas, remaining reactive to trading patterns, Christmas & sales
- Monitor and manage stock deliveries
- Work with head office merchandising team to ensure restock accuracy
- Coordinate store stock take and maintain stock accuracy standards
- Organise and execute impactful store promotions to boost overall sales for store
- Protect the Kurt Geiger brands and ensure all team members meet personal presentation standards and policies
- Ensure your team maintains excellent visual presentation of store which is consistent with company/VM guidelines
- Keep up to date with new fashion trends
- Be an ambassador for your team and store
Requirements
- Previous retail management experience
- Strong understanding of fashion trends and brands
- Possess a strong sense of leadership
- Excellent communication skills
- Ability to stay composed during challenging situations
- Ability to create and sustain great relationships
- Experience in setting team targets and driving sales
- To be immaculately presented and representative of the brand
Benefits
- Competitive basic salary
- Generous bonus structure
- Gorgeous shoes each season
- Amazing employee discounts
Extra information
- Status
- Open
- Education Level
- Secondary School
- Location
- London
- Type of Contract
- Full Time Jobs
- Published at
- 01-02-2026
- Profession type
- Retail
- Full UK/EU driving license preferred
- No
- Car Preferred
- No
- Must be eligible to work in the EU
- No
- Cover Letter Required
- No
- Languages
- English
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