Enterprise Account Executive

Job description

Hiring: Enterprise Account Executive

(AI Agents / Customer Service)

Customer service is being rebuilt from the ground up - and this team is building an enterprise-grade multi-agent orchestration platform that lets AI agents handle real customer conversations end-to-end (not just Q&A).

Why this is interesting

✅ Real traction + real outcomes: one customer (a high-growth consumer marketplace) achieved ~60% lower support costs and ~$1M annual cost savings - with faster resolution and improved CSAT.

✅ Enterprise-ready product: agents can execute actions in systems (refunds, returns, account updates), escalate to humans with full context, and plug into Zendesk / Intercom / Salesforce Service Cloud / Kustomer + custom APIs.

✅ Founders with a previous exit and a strong technical bench (ML/LLMs + enterprise SaaS DNA).

✅ Early team impact: you’ll help shape the GTM motion and how the sales engine scales.

The role (Enterprise AE)

You’ll own the full cycle — from pipeline creation to close — targeting enterprise consumer brands with complex support operations.

What you’ll do:

• Build pipeline via research-led outbound + network + smart targeting
• Run end-to-end enterprise cycles (discovery → value narrative → proposal → negotiation → close)
• Partner closely with product/engineering to ensure smooth deployments & customer success
• Help define a repeatable enterprise GTM motion (early-stage = your fingerprints are everywhere)

What they’re looking for:

• 4+ years in enterprise sales (complex, end-to-end cycles)
• Evidence of closing mid/large accounts with a $1M+ annual quota
• Strong outbound + enterprise stakeholder management
• Bonus: customer service / automation / AI domain exposure; extra languages; “build from zero” experience

Location: United Kingdom (remote) with access to London once or twice a week.

Extra information

Status

Open

Education Level

Secondary School

Location

England

Type of Contract

Full Time Jobs

Published at

01-02-2026

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English