Volunteer Manager

Job description

We’re hiring: Volunteer Manager

Hertfordshire | Hybrid

Full-time | £35,000

Smyth & Co NFP are delighted to be partnering with a growing healthcare charity as they launch an exciting new community-based volunteer service delivering compassionate, non-clinical support to people in need.

This is a pivotal role leading a pilot project with real potential to scale into a model that could be adopted by communities across the UK.

About the role

As Volunteer Manager, you’ll lead the delivery of this new service — recruiting, training and supporting a team of volunteers, coordinating referrals, and carefully matching volunteers with individuals and families. You’ll ensure the service runs safely and effectively, with a strong focus on compassion, safeguarding, and clear professional boundaries.

You’ll also build trusted relationships with GP practices, Primary Care Networks, community nursing teams, hospices and care homes, acting as a key point of contact and supporting clear referral pathways.

Alongside delivery, you’ll capture feedback and learning, monitor impact, and contribute to the ongoing evaluation and development of the service as it evolves.

About you

This role would suit someone who brings empathy, organisation and confidence to a people-centred environment. Ideally, you’ll have:

• Experience recruiting, training and supporting volunteers
• Strong relationship-building skills within community or healthcare settings
• A good understanding of safeguarding and working in emotionally sensitive situations
• Excellent organisational and coordination skills
• A reflective, compassionate approach to supporting people and families

This is a fantastic opportunity for someone motivated by purpose and excited to shape a new service from the ground up — with the chance to make a meaningful, lasting impact within a values-driven charity.

For more information, please email: Lucy@smythco.co.uk

Extra information

Status

Open

Education Level

Secondary School

Location

Hertfordshire

Type of Contract

Full Time Jobs

Published at

04-02-2026

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English