Sales Administrator

Job description

An established engineering company is looking for a Sales Administrator to support the sales team with order processing, customer communication, and general administration. This role is key to keeping sales operations running smoothly and delivering a high level of customer service.

The Role

You’ll manage customer orders, maintain accurate records, and act as a link between customers and internal teams. This is a full-time, office-based position.

Key Responsibilities

• Process customer orders accurately, including order checks
• Manage the sales inbox and handle customer enquiries by phone and email
• Provide updates on order status, delivery times, and availability
• Support the sales team with day-to-day administration
• Maintain accurate customer and sales records
• Update and manage ERP/CRM systems
• Liaise with warehouse, logistics, and finance teams
• Produce basic reports and support KPI tracking
• Ensure processes are followed and support audits when required

Candidate Requirements

• Experience in sales administration, order processing, or customer support
• Strong attention to detail and organisation skills
• Confident communicator with a customer-focused approach
• Ability to manage multiple tasks and priorities
• Good IT skills, including Microsoft Office
• Experience with ERP or CRM systems preferred

The Package

• Salary: Up to £26,900 per annum starting salary plus discretional bonus

Extra information

Status

Open

Education Level

Secondary School

Location

Small Dole

Type of Contract

Full Time Jobs

Published at

03-02-2026

Profession type

Sales

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English