Hire Desk & Sales Coordinator

Job description

Key Responsibilities

• Prepare and provide accurate price quotations, take customer orders, and manage them through to successful completion, with a strong focus on growing the customer base through proactive sales and business development.
• Work closely with the other managers and provide support to the transport team & clients to ensure customer expectations and agreed service standards are consistently exceeded.

What We’re Looking For

• Previous experience in a telephone-based role, with confidence handling customer conversations.
• Exceptional attention to detail and a clear understanding of why accuracy is critical (essential).
• Strong customer service skills with a professional and confident telephone manner (essential).
• Ability to communicate effectively via email, demonstrating clear and appropriate language use.
• A solid understanding of customer needs and the ability to respond accordingly.
• Proven capability to turn enquiries and conversations into sales opportunities.
• A proactive, results-driven attitude with a desire to contribute to business growth.
• Experience using a variety of IT systems efficiently (essential), previous use of inspire hire or syrinx is desirable.
• Knowledge of plant hire & tool hire equipment
• 2 years + experience in a hire desk position

Role Overview

Are you motivated, customer-focused, and ready to succeed in a fast-moving environment? We are seeking a driven Hire & Sales Coordinator to join our busy Plant division. This role is ideal for someone who enjoys building strong customer relationships, solving problems, and thriving in a high-energy depot setting. As the first point of contact, you will play a key role in delivering outstanding service, coordinating hire requests, supporting logistics, and resolving customer queries. This is a demanding yet rewarding position, offering excellent opportunities for development within a rapidly expanding business.

*Please note this is a Monday - Friday office position, you will not be able to work from home, you must also be able to pass a full criminal record clearance check due to potentially needing to become an Airside pass holder at Heathrow.

Extra information

Status

Open

Education Level

Secondary School

Location

Hounslow

Type of Contract

Full Time Jobs

Published at

03-02-2026

Profession type

Sales

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English