Account Executive - Professional Services Sales

Job description

Salesforce Professional Services Sales Lead

Location: London (Hybrid, with regular on-site customer work)

About RocketPhone.ai

RocketPhone.ai is the leading conversation processing platform for Salesforce. We help mid-market and enterprise teams turn voice and video conversations into structured Salesforce data that drives automation, insight, and measurable business outcomes.

As our customer footprint grows, we are investing in a dedicated Salesforce Professional Services function to deliver high-quality implementation, integration, and ongoing support work alongside our core product.

The Role

We’re looking for an experienced Salesforce Professional Services sales specialist to build and grow RocketPhone.ai’s Professional Services revenue stream.

This is the first Professional Services sales hire and a foundational role within a separate, dedicated Professional Services function inside RocketPhone.ai. Professional Services operates with its own implementation consultants and project management capability, rather than competing for time or resources with core product engineering teams.

You’ll have responsibility not just for selling Professional Services, but for shaping how opportunities are identified, scoped, and scaled over time. For someone ambitious, this role offers a clear path to leadership, including the opportunity to build and lead a Professional Services sales team as the function grows.

Key Responsibilities

• Identify and develop Professional Services opportunities across RocketPhone.ai’s existing customers and future pipeline
• Work collaboratively with core software sales to position Professional Services at the right point in the customer lifecycle
• Scope, structure, and sell Professional Services engagements delivered by a dedicated PS implementation and project management team, including:
• Custom Salesforce configuration
• Integration and automation work
• Implementation extensions
• Ongoing maintenance and support contracts
• Own the end-to-end Professional Services sales cycle, from discovery through to close
• Partner closely with Professional Services delivery, product, and leadership teams to ensure sold work is clearly defined, achievable, and commercially sound
• Build and maintain strong relationships across the Salesforce ecosystem, including ISVs, SIs, and Salesforce stakeholders
• Engage directly with customers through meetings, workshops, and project kick-offs, including regular on-site work across London and the UK
• Contribute to shaping the longer-term Professional Services sales approach, with the opportunity to hire, mentor, and grow a team

What We’re Looking For

Essential experience and attributes:

• Proven experience selling Salesforce Professional Services projects
• Background in a Salesforce ISV and/or SI environment
• Strong understanding of how Professional Services are scoped, priced, and delivered
• A proactive, commercially focused approach to opportunity development
• Comfortable working independently, setting direction, and managing priorities
• Based in London, with the ability and willingness to be customer-facing and on-site

Desirable experience:

• Mid-market and enterprise Salesforce sales experience
• Strong personal connections within the Salesforce ecosystem, including ISVs, SIs, and Salesforce sales teams

Salary, Equity & Growth

• Base salary: £65,000 – £85,000 (depending on experience)
• Commission / OTE: Competitive and uncapped, aligned to Professional Services revenue
• Equity: Vested equity available, reflecting the foundational nature of this role
• Career progression: Opportunity to grow into a leadership role and build your own Professional Services sales team over time

Why Join RocketPhone.ai

This role offers the chance to join a growing Salesforce-native business and take real ownership of a Professional Services revenue stream that is backed by a dedicated delivery function.

If you enjoy selling meaningful Salesforce work, working closely with customers, and helping shape a team and function rather than inheriting one, this role offers genuine long-term upside.

Extra information

Status

Open

Education Level

Secondary School

Location

City of London

Type of Contract

Full Time Jobs

Published at

04-02-2026

Profession type

Sales

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English