Retail Sales Assistant

Job description

About Us

Since its beginnings in 1969, selling antique jewellery in Chelsea’s Antiquarius market, Butler & Wilson has come to define bold, glamorous costume jewellery for generations of loyal customers. Led by charismatic design visionary and original founder, Simon Wilson, Butler & Wilson has long-led the conversation in how to best accessorise. A true heritage brand with a dazzling career spanning 55 years, Butler & Wilson boast collections of original pieces that inspire, empower and always tell a story. Drawing inspiration from the Art Deco Era of the 1920’s and 1930’s, Simon Wilson is a master of reinvention, constantly reimagining classic styles as new again and continuing to appeal to the next generation of Butler & Wilson woman.

About The Role

We are seeking an outgoing and bubbly Sales Assistant with a keen interest in fashion to join our store team. This role is an exciting opportunity for someone with a passion for jewellery and exemplary customer service. You will be based in our flagship store, working as part of our team to provide our clientele with an excellent in-store experience. The ideal candidate will have strong communication skills, a friendly and positive disposition, and a drive for sales. 

Requirements and skills

• Proven working experience in retail sales
• Basic understanding of sales principles and customer service practices
• Proficiency in English
• Track record of over-achieving sales quota
• Solid communication and interpersonal skills
• Customer service focus
• Friendly, helpful, confident and engaging personality
• Basic administration skills

Your Responsibilities

• Keeping the store clean, tidy and organised.
• Processing transactions, exchanges and refunds.
• Advising customers with any queries they may have.
• Occasionally helping with store merchandising.
• Sharing your product knowledge to generate sales and provide an outstanding customer experience.
• Remaining vigilant about security while on the shop floor.
• Confidently communicating with the wider team.
• Carrying out stock replenishment and keeping track of inventory.
• Answering customer queries via email and telephone.

Benefits

• Staff Discount
• Commission

Additional Information

Salary: £24,800 per annum

Work Schedule: 9:45AM – 6PM, 5 days a week including Saturday with Sunday and a weekday as days off.

Location: London SW3

Employment Type

Full-time

Start Date

Immediate

Extra information

Status

Open

Education Level

Secondary School

Location

London

Type of Contract

Full Time Jobs

Published at

04-02-2026

Profession type

Retail

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English