Medical Receptionist (With HCA Training Opportunity)

Job description

Medical Receptionist (With HCA Training Opportunity)

Location: South West London

Contract: Permanent, Full-Time (Monday–Friday, 09:30–18:30)

Start Date: ASAP

Salary: £25,000 per annum

About the Clinic

We are recruiting on behalf of a well-established private women’s healthcare clinic located in South West London. The clinic is committed to delivering personalised, patient-centred care for women and families. With advanced facilities, modern technology and a multidisciplinary team of leading healthcare professionals, the clinic offers comprehensive services including maternity, gynaecology, pelvic health physiotherapy, menopause care and general practice — all under one roof.

They are now seeking a compassionate, organised, and professional Medical Receptionist who is eager to develop into a Healthcare Assistant (HCA) to join their friendly team. The clinic will arrange and fully fund Phlebotomy and Basic Life Support (BLS) training as part of the role, offering an excellent opportunity for career progression within healthcare.

Key Responsibilities

Provide a warm, welcoming, and professional front-of-house service, greeting patients and managing incoming calls.

Maintain smooth day-to-day clinic operations, including opening and closing procedures.

Deliver exceptional patient service to help foster loyalty and ensure a 5-star experience.

Manage reception duties: appointment booking, rescheduling, telephone queries, payment processing, and general administrative support.

Ensure full compliance with clinic policies, protocols, and CQC standards.

Following completion of training, HCA duties will include:

Carry out and record basic vital observations, including blood pressure, pulse, temperature, height and weight measurements.

Perform phlebotomy in line with clinical protocols.

Undertake urine sampling and support with specimen processing.

Act as a first aider within the building (following BLS training).

Provide chaperoning for gynaecological examinations and procedures.

Assist clinicians with basic clinical duties as required.

Manage stock levels of medical supplies, consumables, and stationery.

What We’re Looking For

Strong communication and organisational skills.

High standard of customer service with a patient-first mindset.

Professional, reliable and confident in building rapport with patients.

Previous experience as a medical receptionist (essential).

A genuine interest in developing into a Healthcare Assistant role.

Willingness to undertake funded Phlebotomy and Basic Life Support (BLS) training.

Ability to work independently and as part of a multidisciplinary team.

Excellent written and spoken English.

Benefits

Fully funded Phlebotomy and Basic Life Support (BLS) training

Auto-enrolment pension scheme

Private health insurance

Opportunities for career development and progression within the clinic

If you're interested, please apply today!

Extra information

Status

Open

Education Level

Secondary School

Location

City of London

Type of Contract

Full Time Jobs

Published at

18-02-2026

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English