Club 18-30/Airtours Youth Rep

Club 18-30/Airtours Youth Rep – Working abroad

Our vision today remains true to Thomas Cook’s ambitions - to be the world’s most loved holiday company.

How would you like to be part of the best Youth Brand providing customers with the ultimate Club 18-30 experience.

Job purpose:

Working as part of the Club 18-30 team you will ensure exceptional service is delivered to Club 18-30/Airtours customers in destination. Representatives will offer excursions, also answer questions & queries and offer solutions to customer concerns to ensure they get the best Club 18-30 Holiday.

What you’ll need to succeed in this role:

• A real passion for delivering consistent, outstanding customer service
• Experience in a sales or customer service target driven role would be great
• Fantastic communication, persuading, influencing, learning & researching skills
• Be able to work as part of a team; we’re one Thomas Cook and love to achieve targets together
• A confident and fun approach is essential
• Willingness to learn and a commitment to personal development
• Competent with technology and experienced in quickly and effectively learning new systems and equipment
• Self-sufficient and independent