Solution Analyst (smart ticketing)

Job description

Solutions Analyst –Smart Ticketing Systems

Location: Hybrid (2 days in office per week)

Salary: £69,000

Do you have hands-on experience with smart ticketing systems and thrive in collaborative, innovative environments? If so, this may be the role for you.

Gravitas is looking for a Solutions Analyst with strong experience in smart ticketing (such as ITSO, OnBus, EMV, and QR Code technologies) to help shape the future of transport across a north-west transportation authority.

This position would be perfect for an individual looking to take that next step into a solution architect or someone who is already established and looking for a role to make their own.

Key Responsibilities

• Architect and implement smart ticketing solutions across diverse transport networks.
• Collaborate with clients, partners, and internal teams to translate business needs into scalable technical designs.
• Provide technical leadership across projects involving ITSO, OnBus, EMV contactless, and QR-based ticketing.
• Mentor and support a small team of engineers, fostering a collaborative and high-performing culture.
• Ensure solutions meet industry standards for scalability, security, and interoperability.
• Work onsite two days per week, with flexibility to work remotely.

You will need:

• Proven experience in smart ticketing systems.
• Hands-on expertise with ITSO, OnBus, EMV, or QR Code technologies.
• Strong stakeholder engagement skills — able to communicate effectively with technical and non-technical audiences.
• Ability to simplify complex technical challenges into actionable solutions and documentation.
• A proactive, collaborative, and delivery-focused mindset.

What you’ll get:

• Salary: £63,000 to £69.000
• 29 Holiday days plus bank holidays
• between 5.5% and 12.5% Pension Scheme contributions
• Flexible and hybrid working (2 days a week on site)

(Sponsorship is not available for this role)

If you’re looking for a role that offers a real chance to make a difference and grow your career whilst doing so, please apply early with an up-to-date CV to avoid disappointment.

Extra information

Status

Open

Education Level

Secondary School

Location

Liverpool

Type of Contract

Full Time Jobs

Published at

17-02-2026

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English