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Customer Service Agent for Luxury Car Brand in The Netherlands

A German Luxury Car Brand is searching for talented, driven Customer Service Representatives to join their Customer Assistance Center (CAC) in Maastricht, Holland! The perfect way to kickstart your international career, you will have the chance to work with over 25 different nationalities and act as a brand representative ensuring that customers receive personal assistance in their own language at a consistently high level.

What are you going to do

You will be working for the UK market serving customers and prospective customers by handling all roadside assistance requests, inquiries and complaints for the entire range of the client. As a UK Representative you ensure that customer concerns and queries are dealt with adequately; manage our services to customers and transfer product knowledge.

What we offer

  • Holiday allowance - 8% of annual salary
  • Salary of €1,966 gross/ month plus bonuses
  • Lucrative relocation package of up to €5,000
  • Discount on new or used car
  • 208 vacation hours
  • Collective health insurance at discounted rates
  • The opportunity to grow and progress within the company
  • Pension plan
  • Transportation plan: free bike every 3 years, free public transport or fuel costs (€130/month)
  • Result orientated bonuses

What we ask:

  • At least finished high school
  • At least 1 year Customer Service Experience
  • Excellent grammar and writing skills
  • Professional experience in customer service/contact centre environments
  • Computer literate
  • Able to priorities, analyse, plan and co-ordinate with high workload
  • Empathy and advanced negotiation skills
  • A loyal representative
  • Good knowledge of UK/Ireland culture and geography
  • You speak English fluently

Extra information

If you have any questions feel free to contact me under a.anggariani@youngcapitalinternational.com

Education Level
College, University, Other, Secondary School
Northern Ireland, East Midlands, North West, South West, North, South East, London, Scotland, West Midlands, Yorkshire
Working hours per week
36 - 40
Type of Contract
Graduate Jobs, Full Time Jobs
Responsible for
Dealing with enquiries and complaints
Type of Job
Customer Service
Full UK/EU driving license preferred
Car Preferred
Must be eligible to work in the EU
Cover Letter Required

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