A leader in the luxury car brand industry is looking for qualified Customer Service Agents to join their international team in Maastricht, the Netherlands. Are you looking to gain beneficial experience abroad that will help to boost your career? Then this is the perfect opportunity for you.
This German company is a frontrunner in the car brand industry with a wide range of luxury cars in its arsenal. With more than 25 different nationalities working at their Customer Assistance Center in Maastricht, this company seeks to diversify and expand their skilled team of Customer Service Agents with your unique set of skills and expertise.
As a Customer Service Agent for the UK market your mainly responsibility will be to handle incoming work (phone calls, email, social media) from B2B customers and respond to the queries in a timely and professional manner. Additionally, you will accurately document work related activities in the relevant ticketing system according to established policies and procedure and, if necessary, coordinate with internal/external stakeholders to resolve complex enquiries and complaints related to the scope of support. You will also handle after-sales issues, technical and products topic and general company related inquiries.
Working in Maastricht
Maastricht is a diverse and culturally rich city that is worthy of a visit, let alone working there! All bases are covered when it comes to transportation, restaurants and attractions. Maastricht is especially known for it's historical value, which means you'll never run out of things to do.
Are you the perfect candidate? Click the button 'apply now' and we'll contact you as soon as possible! If you have any questions feel free to contact me at email@example.com.
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