Job Description: SKIN CARE... You must have huge amounts of enthusiasm for our brand and believe in the way we do business. We’re looking for people whose Skin Care expertise is second to none, to...
SKIN CARE EXPERT
You must have huge amounts of enthusiasm for our brand and believe in the way we do business. We’re looking for people whose Skin Care expertise is second to none, to share responsibility with the Management Team to deliver retail excellence and strong Skin & Body Care category sales results.
As a Skin Care Expert, you will support the store in achieving exceptional customer service standards in partnership with the Store Manager and other members of the store team. You will oversee the operations and commercial practices of the Skin & Body Care categories, both front and back of house, whilst maintaining harmony and efficiency on the shop floor.
You should help to ensure the development of consumer loyalty and awareness to help build The Body Shop brand, through the demonstration and expert application of our products.
It is desirable for our Skin Care Experts to be able to learn and use the internal Key Performance Indicators (KPIs) and to be able to analyse performance to help manage the commercial side of the categories. In the ever-changing world and retail, we need people who are able to monitor and manage change, through the use of exceptional communication skills. You must be able to help control and meet sales/performance targets. We’re looking for individuals with strong relationship skills who are confident with coordinating between customers, the team and management.
Skin Care Expertise & Background
Our people are at the heart of everything we do. Our Skin Care Experts should be passionate, knowledgeable and aware of the latest innovations, as well as our products and their application. An ability to coach and train other team members in the category is desirable and a key to success in the role. We’re looking for flexible and responsible role models who are capable of reflecting our strong brand philosophy.
A qualification in Health & Beauty such as an NVQ level 3 in Beauty Therapy (or local market equivalent) is desirable, but not essential.
In return we’ll give you the opportunity to learn and grow whilst giving you responsibility to input into the overall store performance with a bonus of up to 25%* to reflect this. You will receive a £100ª wellbeing allowance, five free products replenished yearly and a 50% store discount, as well as other flexible benefits. Above all – we believe we are a great place to work!
Come join the new beauty movement...
*Store Bonus subject to terms & conditions of internal bonus policy. All bonus payments are discretionary.
ª£100 is based upon a 37.5 hour contract and pro-rated for Part-Time employees
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