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Awards Production Assistant in London

Design Jobs | Marketing Jobs | Full Time Jobs | University

We're looking for Warehouse, Digital and Production assistants to join our large team in the build-up to the D&AD Judging Week in April 2018. The contract will run from February/March 2018 until the end of April 2018. For further details on the roles please refer to our website https://www.dandad.org/en/d-ad-careers/

Job Description

Customer Enquiries

• Deal confidently and efficiently with incoming and outgoing entry queries.

• Provide a high level of customer service to entrants.

• Use the D&AD query database to log and resolve all queries.

• When required assist the telesales team to make outbound calls to companies and individuals who may potentially enter the D&AD Awards.

Cataloguing

• Use the D&AD cataloguing system to record and check entry data.

• Sort and open packages.

• Process and file physical entries.

• Quality check moving image, stills and web based entries.

• Identify and resolve problems with entries, contacting the entrant where necessary.

• Complete the detailed cataloguing and packaging and checking process in preparing the work in time for judging.

• Ensure the immaculate presentation and condition of work at all times.

• Liaise with management to resolve complex problems.

• If necessary support other Production Assistants across the Professional or New Blood Awards during busy periods.

Online Judging

• Ensure all the entries are catalogued in time for online Judging.

• Communicate with the judges to ensure they understand and complete the online judging process on time.

• Resolve any issue that may be raised by the judges during the judging process.

• Ensure management is informed of any problems that may arise.

• Ensure all communication with the judges is consistent and in line with D&ADs tone of voice.

Judging

• Assist with the transportation to and set up of work at Judging.

• Ensure work is accurately prepared and displayed for judging.

• Support judging sessions when required.

• Assist jury managers during Judging week when required.

• Jury manage sessions if required.

• Help resolve on-site problems and queries.

• At the end of judging assist in taking down and packing up work and equipment.

• May be required to stay in nearby hotel during festival (paid for by D&AD)

What we offer

  • Salary: £20,000 per annum
  • Hours: Monday – Friday (9:30am – 5:30pm)
  • Flexibility will be required when working to deadlines
  • 21-23 April 2018 on-site at The Old Truman Brewery for D&AD Awards Judging

We ask

  • Minimum degree: Bachelor's Degree
  • Minimum work experience: Customer Service, Administration

  • Skills required for the job

    • Computer literate.

    • Good organisational skills.

    • Excellent proactive customer service skills.

    • Excellent written and verbal communication skills.

    • Ability to work on own initiative and as part of a team.

    • Ability to work under pressure and to tight deadlines.

    • Flexible Approach to working hours, especially during Judging week

    • Rigorous attention to detail.

    • A second language would be desirable but not essential.

    • A knowledge of digital media and file types is desirable but not essential.

    Personal Qualities

    • Reliable

    • Proactive

    • Flexible approach to workload

    • Knowledge of the advertising and design industry (desirable but not essential)

    • Sense of humour

For further details please visit our website.

Further Information

Education Level
University
Location
London
Type of Contract
Full Time Jobs
Salary indication
£20000 per year
Responsible for
Administration, customer service
Type of Job
Design / Fashion, Advertising / Marketing / PR
Full UK/EU driving license preferred
No
Car Preferred
No
Must be eligible to work in the EU
Yes
Cover Letter Required
Yes
Languages
English, French, Spanish, Portuguese

Unfortunately, this vacancy is no longer active

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Awards Production Assistant in London

We're looking for Warehouse, Digital and Production assistants to join our large team in the build-up to the D&AD Judging Week in April 2018. The c...

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