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Lakes Escapes is looking for a game host in Workington

Customer Service Jobs | Casual / Part Time Jobs | College

Lakes Escapes is West Cumbria’s first LIVE escape game for families, friends and colleagues. We are looking for someone to join the team as a part time Game Master on weekdays with potentially nights and weekends to cover when required. A Game Master is responsible for ensuring an unforgettable, fun and exciting experience for our customers. Full training will be provided.

Job Description

As the Game Master, you will have the following responsibilities:

  • Being outgoing, courteous, and engaging, with all of our participants.
  • Setting up the Escape Room for each new game session and ensuring all props are in good working order. This often has to be done in a very short time frame between game sessions.
  • Greeting participants and instructing them in the rules of the game as well as relating the backstory.
  • Being present in the control room during game play in a professional and unobtrusive manner while being available for answering questions and giving direction where needed through dedicated escape room software.
  • Tidying and cleaning the Escape Room and waiting room/office.
  • Managing our social media presence and interacting with the public online as well as handling incoming emails and telephone calls.
  • Keeping track of online bookings.

What we offer:

  • a fun working environment
  • excellent hourly rate well above minimum wage.

We ask:

  • Can be currently part time in college
  • No work experience required.
  • Charisma! An outgoing and sociable personality who can also "switch gears" to fade into the background during game play.

    Ability to demonstrate excellent customer service and be able to communicate at all levels.

    An interest in puzzles and games, even if you are not particularly good at them yourself.

  • Good at working alone as well as part of a team.
  • Attention to detail.
  • You must be able to be calm and friendly while under pressure and able to think on your feet. The Escape Room experience is a live event and you must be able to handle the unexpected.
  • Flexible around working hours which may include weekdays, evenings and weekends.
  • Available at short notice for any last minute bookings.
  • Ability to work in a fast paced environment.
  • Ability to anticipate when your group may need your help.
  • Logical thinking skills.

Simply contact us with your CV and covering letter explaining why you would like to be part of the Lakes Escapes team and what working days/hours you would be available. Please also state whether you are a driver and have your own transport.

Please do not apply if you are not local to Workington or out of the town and don't have your own transport as we have last minute bookings which could require you to be onsite within 1.5 hours.

You will be paid a Training rate initially until you are capable of running a game independently.

Further Information

Education Level
College
Location
Workington
Type of Contract
Casual / Part Time Jobs
Salary indication
Between £5.90 and £8.70 per hour
Responsible for
Hosting Escape Games
Published at
06-02-2018
Type of Job
Customer Service
Full UK/EU driving license preferred
No
Car Preferred
No
Must be eligible to work in the EU
Yes
Cover Letter Required
Yes
Languages
English