Residential Property Administrator

Job description

Residential Property Administrator

Salary: £35,000 – £38,000 per annum

Location: Central London

Job Type: Permanent

Overview

We are recruiting on behalf of a historic private estate in Central London for a Residential Property Administrator to join their established Property Management team.

This is an excellent opportunity to work within a prestigious estate environment, supporting the Head of Residential and Property Managers with the day-to-day administration of a high-quality residential portfolio.

Key Responsibilities

• Provide day-to-day administrative support to the Residential Property Management team
• Manage correspondence, filing systems, coordination tasks, and general research
• Act as a key point of contact for tenants and lessees, handling enquiries efficiently and professionally
• Draft letters, emails, and make calls regarding lease matters, rent arrears, and maintenance
• Process and manage maintenance work orders from tenants, property managers, and site visits
• Prepare and update tenancy documentation (digital and hard copy)
• Assist with website updates, including uploading available property details
• Liaise with contractors and manage key issuance, ensuring accurate logging and returns
• Support tenant move-in and move-out processes, including:
• Welcome packs
• Inspection letters
• Lease expiry notifications
• Renewal and vacation correspondence
• Deposit return documentation
• Utility change of occupier notifications
• Maintain accurate logs, activity sheets, and internal records
• Attend site visits where required to support property management duties
• Register tenant deposits with the appropriate schemes
• Monitor and manage Right to Rent documentation and expiry checks
• Manage furniture inventory and arrange orders when required
• Process invoices within authorised limits
• Maintain accurate records on the property management system
• Provide cover for Accounts Administration when required
• Assist with report and budget preparation, meeting coordination, and general administration
• Support wider teams and provide reception/admin cover when needed

Person Specification

• Previous experience in an administrative or secretarial role (property experience advantageous)
• Excellent customer service skills
• Proficient in Microsoft Office (Word, Excel, Outlook)
• Strong organisational skills with the ability to multitask and meet deadlines
• High attention to detail
• Strong written and verbal communication skills
• Proactive, flexible, and able to work independently
• A team player with a collaborative approach
• Fast learner with a positive attitude
• Good typing skills
• Experience with property management systems (e.g. Qube) desirable

Extra information

Status

Open

Education Level

Secondary School

Location

London Area

Type of Contract

Full Time Jobs

Published at

08-05-2026

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English