Retail Store Associate (Part Time)

Job description

Retail Store Associate

Location: Southampton, West Quay

Hours: 16 hours per week, occasional voluntary overtime available

Salary: £12,020.73 per annum (£14.44 per hour)

Purpose of the job;

Provide exceptional customer experience, supporting store operations, and representing the brand positively resulting in customer acquisition and long-term customer loyalty.

Key Duties & Responsibilities;

• Ensuring customer satisfaction, driving sales, maintaining store standards, and upholding the brand’s image. Contribute significantly to the overall success of the store and the positive perception of the brand.
• Warmly welcome customers as they enter the store and offer assistance. Help customers locate products, provide product information, and answer any questions they may have.
• Address customer complaints and resolve issues promptly to ensure a positive experience.
• Process customer transactions efficiently, including sales, returns, and exchanges, using the EPOS system.
• Provide personalised product recommendations based on customer needs and preferences.
• Suggest additional products/accessories that complement the customer’s purchase to increase sales.
• Maintain an in-depth understanding of Garmin products, features & benefits, and the brand’s ethos.
• Exhibit a positive and enthusiastic demeanour that embodies our values. Garmin (HR 2010)
• Punctuality and dependability are critical.
• Willingness to work flexible hours, including weekends and holidays.

Education & Experience;

• Prior experience in customer service roles is highly valued, as it demonstrates an ability to interact effectively with customers.
• Experience as a sales associate, customer service representative, or any role involving direct customer interaction, showcasing the ability to meet sales targets and provide product recommendations.
• Experience working as part of a team in any capacity demonstrates collaboration skills, which are essential in a retail environment.

Extra information

Status

Closed

Education Level

Secondary School

Location

Southampton

Type of Contract

Full Time Jobs

Profession type

Retail

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English