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Customer Service Administrator-Fleet

Greenbean is looking for a Customer Service Administrator-Fleet

Job description

Location: Seaton Delaval

Salary: £27,476 + Bonus

Hours: Full Time – 37.5 Hours

Working Pattern: Monday to Friday

Working Model: Hybrid Working – 1 Day Working From Home Per Week


We’re recruiting on behalf of a leading Fleet Solutions business for a Customer Service Fleet Administrator to join a busy, fast-paced customer support team within a growing commercial environment.


If you enjoy helping customers, thrive in a busy office and are confident handling calls and emails, this could be a great opportunity to join a supportive team with full training provided.


What You’ll Be Doing

  • Handling inbound and outbound customer calls
  • Responding to customer queries via email
  • Supporting customers through the vehicle and benefits process
  • Managing orders, deliveries and ongoing account queries
  • Liaising with suppliers, dealerships and external partners
  • Updating internal systems and maintaining accurate records
  • Explaining costs, options and scheme information clearly
  • Working towards team targets and service standards
  • Delivering excellent customer service every day


What We’re Looking For

  • Strong customer service and communication skills
  • Comfortable working in a fast-paced environment
  • Confident speaking on the phone and handling high volumes of enquiries
  • Good IT skills, including Microsoft Office
  • Organised with strong attention to detail
  • Positive attitude and willingness to learn
  • Previous call centre or administration experience is beneficial but not essential


What’s In It For You?

  • Salary up to £27,476 plus bonus
  • Hybrid working model – 1 day working from home per week
  • Full training provided
  • Monday to Friday working pattern
  • Supportive team environment
  • Long-term career opportunities
  • Immediate interviews available


This is a fantastic opportunity for someone looking to build a career within customer service and administration with a growing Fleet Solutions organisation.

Extra information

Status
Closed
Education Level
Secondary School
Location
Seaton Delaval
Type of Contract
Full Time Jobs
Full UK/EU driving license preferred
No
Car Preferred
No
Must be eligible to work in the EU
No
Cover Letter Required
No
Languages
English

Full Time Jobs | Secondary School