Support Worker

Job description

SUPPORT WORKER (ADVANCED LEVEL) – COMPLEX CARE Location: CH60, Wirral Hours: Days 08:00- 20:00 waking nights 20:00 – 08:00 Monday – Friday initially, increasing to include weekends once the full support package is established. Pay: £16.66ph days and walking nights, sleeps £12.71ph plus 12.07% holiday pay Essential: Driver with a clean UK licence (manual or automatic)About the Role Thriving are recruiting experienced Support Workers (Advanced Level) to join a specialist complex care package supporting a young man with complex health needs living at home in the Wirral. You will work as part of a small, dedicated team, delivering calm, consistent, person-centred care. This role is ideal for someone with strong clinical confidence, excellent communication skills, and a genuine commitment to high-quality, relationship-based support. Support Workers will attend shifts alongside a Team Leader, ensuring safe, structured and well-coordinated care throughout the day.About the Service User You will be supporting a young man who requires assistance with:

• Personal care and hygiene
• Medications
• Seizure management
• Nutrition support
• Moving and handling, including hoists and slings

He communicates non-verbally and benefits from:

• Calm, reassuring support
• Sensory interaction
• Time outdoors
• Consistent, relationship-based care

Key Responsibilities

• Deliver safe, high-quality, person-centred care
• Support daily routines, personal care, and meaningful activities
• Follow support plans, risk assessments and clinical guidance

• Work collaboratively with the Team Leader, family and professionals
• Maintain accurate, clear documentation
• Promote dignity, independence and emotional wellbeing
• Contribute to a positive, calm and supportive team culture

Experience & Skills Required (Advanced Level) We are seeking Support Workers who meet Advanced Level criteria:

• Extensive experience in care or support in a complex care environment (typically 4+ years)
• Holds an NVQ Level 3 minimum
• Experienced in high-dependency support needs (e.g. Peg feeding, seizure management)
• Confident supporting complex health needs
• Experience with neurological conditions and epilepsy
• Skilled and confident in moving and handling, including hoists and slings
• Strong spoken and written communication skills

What We Offer

• Competitive pay
• A stable, specialist care package
• Supportive leadership and a positive team environment
• Job shadowing with the Clinical Lead, Team Leader and family
• Hands-on support from the Clinical Lead Nurse
• Free online training and ongoing development
• Refer-a-Friend scheme (up to £500)
• Flexible PAYE holiday pay

Extra information

Status

Open

Education Level

Secondary School

Location

Wirral

Type of Contract

Full Time Jobs

Salary indication

£16.00 Per Hour

Published at

04-06-2026

Profession type

Home Care

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English