Service Delivery Coordinator

Job description

Service Delivery Coordinator

Southend-on-Sea (Office Based)

Up to £30,000 DOE

12-Month Fixed-Term Contract (Maternity Cover)

We’re currently recruiting for a Service Delivery Coordinator to join a growing facilities compliance and technical services business based in Southend-on-Sea.

This is a fantastic opportunity for someone with strong administration, coordination or account support experience who enjoys working in a fast-paced, customer-focused environment.

The Role:

You’ll support the delivery of key client contracts, helping to coordinate planned works, manage client communication, track KPIs and ensure projects and reports are completed efficiently and on time.

Working closely with internal teams and customers, you’ll play a key role in maintaining smooth day-to-day service delivery across multiple accounts.

Key Responsibilities:

• Coordinating planned maintenance and service works

• Supporting key client accounts and handling customer queries

• Tracking KPIs, reports and compliance documentation

• Managing job updates, scheduling information and contract records

• Assisting with financial tracking, WIP and variations

• Liaising with engineers, subcontractors and internal departments

• Ensuring client portals and service records are kept up to date

• Supporting the team with day-to-day operational administration

What We’re Looking For:

• Previous experience within a coordination, administration or account support role

• Strong organisational and communication skills

• Ability to manage multiple tasks in a busy environment

• Confident dealing with customers and internal stakeholders

• Good IT skills including Microsoft Office

• Experience within facilities management, compliance, engineering or service-led environments would be advantageous

What’s on Offer:

• Salary up to £30,000 DOE

• 12-month fixed-term contract with potential for longer-term opportunities

• Office-based role in Southend-on-Sea

• Supportive and growing team environment

• Opportunity to develop within a specialist technical services business

Extra information

Status

Open

Education Level

Secondary School

Location

Southend-On-Sea

Type of Contract

Full Time Jobs

Published at

27-05-2026

Profession type

Management

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English