Mental Health Support Worker - Shepshed

Job description

Salary and Location
Salary: £24,871 - £25,371 per annum

Location: Shepshed, Leicestershire

Hours: 37 per week

Closing Date: 07/06/2026 23:59

Working Hours & Shifts
This is not a 9–5 role. You'll work flexible shifts across weekdays and weekends, including:

8:00am – 3:00pm

8:00am – 4:00pm

10:00am – 6:00pm

2:00pm – 9:30pm

What You'll Be Doing

Supporting individuals with complex mental health needs in a person‐centred way

Helping people to develop independence and daily living skills

Supporting with routines such as medication, appointments and daily structure

Offering practical support with cooking, cleaning, budgeting and maintaining a tenancy

Encouraging emotional wellbeing, confidence and positive coping strategies

Following, reviewing and contributing to risk assessments and support plans

Working alongside multi‐agency professionals, families and wider support networks

Maintaining accurate records and following policies, safeguarding and legislation

Supporting individuals to reduce dependency on substances where appropriate

Responding calmly and professionally during periods of emotional distress

What You'll Bring With You

Compassion and a genuine belief in recovery and independence

Confidence supporting people with mental health needs

Strong communication and relationship‐building skills

Resilience, patience and emotional intelligence

A proactive and solution‐focused approach

The ability to remain calm, professional and empathetic under pressure

Good organisational skills and confidence with record keeping

An understanding of safeguarding and vulnerable adults

Benefits

Wellbeing plan

NCHA pension

Free DBS checks

£250 referral bonus

Generous annual leave

Free healthcare

Cash plan

Company social events

Enhanced maternity, paternity and adoption leave and pay

Free training and development

Access to cycle to work and discounted bus pass schemes

The Company
We're Nottingham Community Housing Association, known to many as NCHA. We've been delivering care and support to people across the East Midlands since 1973.

Location & Transport
The service is based in Shepshed with limited public transport. Access to your own transport is desirable.

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Extra information

Status

Closed

Education Level

Secondary School

Location

Loughborough

Type of Contract

Full Time Jobs

Profession type

Counselling and Social Services

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English