Retail Trainer

Job description

About the Role:

Deliver engaging training across the retail network, both in-store and at Head Office. Champion colleague development and support continuous learning initiatives. Build strong product knowledge across all Retail services. Coach colleagues on the shop floor to improve sales performance and customer experience. Support the implementation and evaluation of new learning initiatives. Create impactful learning materials using a variety of training methods and digital tools.

Responsibilities:

• Experience designing and delivering engaging learning and development programmes
• Strong understanding of training needs analysis and tailored learning solutions
• Knowledge of retail operations and sales strategies
• Confidence using digital learning tools and interactive training methods
• Proficiency in Microsoft Office, particularly Excel and PowerPoint

Qualifications:

• Excellent communication and presentation skills
• Organised, adaptable, and resilient in changing environments
• Approachable coaching style with the ability to influence at all levels
• Commercially aware with a passion for driving performance
• A strong ambassador for company values and culture

Required Skills:

• Experience designing and delivering engaging learning and development programmes
• Strong understanding of training needs analysis and tailored learning solutions
• Knowledge of retail operations and sales strategies
• Confidence using digital learning tools and interactive training methods
• Proficiency in Microsoft Office, particularly Excel and PowerPoint

Preferred Skills:

• Excellent communication and presentation skills
• Organised, adaptable, and resilient in changing environments
• Approachable coaching style with the ability to influence at all levels
• Commercially aware with a passion for driving performance
• A strong ambassador for company values and culture

Pay range and compensation package: Hybrid working, Generous employee discount, Season Ticket Loan, Cycle to Work Scheme, Life insurance, Wellness Benefits.

Equal Opportunity Statement: We are committed to diversity and inclusivity.

About the Company: 360 Talent are a high-end retail recruitment firm providing strategic solutions to connect high calibre candidates with Fashion, Beauty and Lifestyle brands across global markets.

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Extra information

Status

Open

Education Level

Secondary School

Location

West Midlands

Type of Contract

Full Time Jobs

Published at

18-06-2026

Profession type

Retail

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English