Management Traineeship, Front Office -Crowne Plaza Beijing in Manchester

What are you going to do:

These roles include:

• FO -Greets all guests at all times in a friendly and helpful manner and attempts to learn and use guest's name at every opportunity.
• Registers and rooms all arrivals according to established process.
• Maintains intimate knowledge of departmental standards and procedures.
• Knowledgeable of all special promotion procedures, for programs such as; Seasonal Packages, Frequent Flyers Programs, and also IHG Hotels Group Loyalty programs.
• Attends to guest's complaints, inquiries and requests, referees problems to supervisor/Manager if he/she unable to assist.
• Does everything possible to ensure that the guests depart the hotel with a positive impression of hotel service.

What we offer:

• Stipend
• Accomodation
• Meals
• Mandarim course

Apply

Are you the perfect candidate? Click the button 'Apply Now! and we'll contact you as soon as possible!

Extra information

Benefits:

• Hotel offer uniform
• StipendRMB 1500/month
• Free Apartment
• 3 meals
• Mandarim course

Status

Closed

Education Level

College, Secondary School, University, Other

Location

Manchester

Working hours per week

20 - 40

Type of Contract

Internships, Temporary Full Time, Graduate Internship

Salary indication

Between €500 and €600 Per Month

Responsible for

Front office management

Profession type

Admin / Secretarial, Management

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English