Home & Leisure Central Advisor - FTC in Bradford

Home & Leisure Central Operations Advisor

We are currently recruiting for 2 Home & Leisure Advisors to work alongside the Home & Leisure Team in the following positions:

Communications Role:

• Act as a conduit between Home & Leisure Central Operations Team  and Field Based teams - Managing communications and updates

• Manage communications plan to ensure store teams are engaged to maximise sales through great Home & Leisure execution in store

• Driving new lines and energy behind this with store teams through the communications channels and Home & Leisure Coaches

• Communicating effectively with our stores whilst providing support / guidance in relation to all operation queries and escalations

• Listening and responding to feedback shared from the Home & Leisure Coaches, ensuring that this is shared with the right team to see through to completion for the customer

• Support the delivery of change in a positive manner which inspires our store colleagues to engage and embrace change

Ways of Working Role:

• Working with the Home & Leisure Central team and Retail Team to identify and implement opportunities to reduce wasted effort and invest time into customer service

• Working with peers within the wider team to share operational best practice and understand how their activities have an impact on stores

• Organising and attending listening groups and developing an improvement plan

• Building consistency across all stores in the execution of range resets and promotional changeovers

• Support the delivery of change in a positive manner which inspires our store colleagues to engage and embrace change

Knowledge Required:

• Home & Leisure and wider retail knowledge  

• Store operations

Skills Required:

• Strong listening skills  

• Good PC Skills – Microsoft office applications  

• Good organisation,

• Prioritisation skills  

• A Can Do attitude  

• Enthusiasm and commitment to delivering the plan

Experience Required:

• Understanding of in store working practices and operations for Home & Leisure

Fresh thinking is the name of the game. We think innovatively to provide our customers with quality products and fresh, tasty food from all over the world.

We love talking to suppliers about their products and going out in the field (quite literally) to see what we’re buying for ourselves. We’re refreshingly different because we’re the UK’s most integrated food retailer with our own bakery, cooked meat factory, cheese packaging facilities, fish processing plants and more.

Together we’re a team of 450 people who decide what we sell and at what price. We negotiate deals with suppliers. We listen to what brands and products our customers want. And we look for the best local produce, tracking down products around the world to meet constantly changing tastes.

Own brands. Value brands. Global brands. We take great pride in them all. We also offer you the chance to specialise whether fashion, fruit or frozen food is your passion.

Why Morrisons? We’re multi-award winning - named retailer of the year for international wine and meat & fish. We prepare more food in our stores than any other UK retailer. We also have more in-store Butchers, Fishmongers and Bakers than our competitors. Put simply we’re as passionate about providing good quality products as you are.