24 Hour Customer Service Representative for Luxury Car Brand in The Netherlands

A frontrunner in the luxury car brand industry is looking for skilled Customer Service Representatives to join their team in Maastricht, the Netherlands. Are you looking to gain beneficial experience abroad that will help to boost your career? Then this is the perfect opportunity for you.

What are you going to do

The company
This German company is a frontrunner in the car brand industry with a wide range of luxury cars in its arsenal. With more than 25 different nationalities working at their Customer Assistance Center in Maastricht, this company seeks to diversify and expand their skilled team of Customer Service Representatives with your unique set of skills and expertise. 

The job
As a experienced Customer Service Representative for the UK market, you will serve existing and prospective customers by handling all roadside assistance requests as well as various inquiries and complaints through telephone, e-mail and social media channels. You will communicate with customers in such a way that they feel understood and are given the best possible solution to their inquiry in an efficient and effective manner. Most importantly, you will act as a brand ambassador and ensure that customers receive personal assistance at a consistently high level. You will also handle after-sales issues, technical and products topic and general company related inquiries.

Working in Maastricht
Maastricht is a city of linguistic diversity, partly as a result of its location at the crossroads of multiple language areas and its international student population. Apart from its thriving nightlife, bustling streets and cosy restaurants, this city boasts in its history and is even part of the Most Ancient European Town Network, meaning you'll never run out of places to discover!

What we offer

  • Salary of €2,111 gross per month plus result oriented bonuses
  • Lucrative relocation package. If applicable, you will also be reimbursed for first arrival, housing fee, and moving costs
  • Holiday allowance: 8% of annual salary
  • Collective health insurance at discounted rates
  • Transportation plan: free bike every 3 years, free public transport or fuel costs (€ 130 per month)
  • Opportunity to grow and progress within the company

What we ask:

  • At least finished college A levels
  • Previous customer service experience is required
  • You are fluent in English (C2 level) and have excellent grammar and writing skills
  • Able to prioritise, analyse, plan and co-ordinate with a high workload
  • Advanced negotiation, problem solving and analytical thinking skills
  • Good knowledge of culture and geography of the UK/Ireland
  • Available for at least 1 year

Apply

Are you the perfect candidate? Click the button 'apply now' and we'll contact you as soon as possible! If you have any questions feel free to contact me at a.anggariani@youngcapitalinternational.com or +31683012589.

Extra information

Education Level
College, University
Location
Foreign: Abroad
Working hours per week
36 - 40
Type of Contract
Graduate Jobs, Full Time Jobs
Salary indication
€2,100 Per Month
Responsible for
Answer customer complaints and enquiries through inbound calls, e-mail and fax
Published at
27-08-2019
Type of Job
Customer Service
Full UK/EU driving license preferred
No
Car Preferred
No
Must be eligible to work in the EU
Yes
Cover Letter Required
No
Languages
English

Foreign: The Netherlands | Customer Service Jobs | Call Centre Staff | Help Desk Employee | Graduate Jobs | Full Time Jobs | College | University

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