Flight Operations Auditor (non Pilot role) in Manchester

Over 175 years ago, our founder Thomas Cook began this company with a vision to ‘broaden the mind of others and break down the partition walls of prejudice.'

Once describing himself as ‘the willing and devoted servant of the travelling public,’ Thomas Cook was a true pioneer of the travel industry, opening up a world of new destinations and new travel experiences to everyone. By obtaining the best services and prices for his customers, he laid the foundations of the company that still bears his name today.

Thomas Cook is now one of the world’s leading leisure travel groups, supported by around 22,000 colleagues and operating from 15 countries.

Our vision today remains true to Thomas Cook’s ambitions - to be the world’s most loved holiday company.

Role: Flight Ops Auditor (Non Pilot Role)

Location: Manchester based - Travel Required

Working Hours: 37.5 hours

Job Purpose: To perform audit functions of flight ops and flight ops service providers. To improve the operational effectiveness and ensure compliance with company policy.

Key Responsibilities:

•  Perform ground and ‘desk top’ audits
•  Perform flight audits (including cabin safety audits)
•  Participate in the planning and execution of Line Orientated Safety Audits as part of individual or group strategic plan
•  Assist, as required, with management of flight operations related Q-Pulse activities
•  Provide assistance to flight operations in addressing SAFA reports, including mitigation plans

Key Performance Indicators

• SAFA score (in area of responsibility) within company target
•  Departmental compliance and effectivity ratings within company target.
•  Audits completed according to agreed schedule

Capabilities Profile – technical skills/knowledge, experience & track record.

Must have:

•  Previous experience in flight operations department or related activity
•  Analytically strong, with ability to operate completely objectively

Preferred:

•  Previous experience as pilot or cabin crew
•  Previous auditing experience

Qualifications, Training, Professional Memberships or Accreditations

• Preferably formal auditing qualification

Closing date:

26 September 2018

Life at Thomas Cook is fast-paced and full of opportunities. As an internal colleague we are dedicated to ensuring you can fulfill your career aspirations, you’ll be given the support and training you need to develop your career in the direction you choose.

If you require any support during the recruitment process, please contact your local HR/ Resourcing team and they will be happy to help.