Customer Digital & Content Apprentice - Ref: EE06326

Job description

Customer Digital & Content Apprentice (Level 3) - Ref: EE06326

Fixed Term 18-month contract

National Minimum Wage for Age:

21 and over: £12.84 per hour

18 to 20: £10.96 per hour

Under 18: £8.08 per hour

Are you creative, digitally minded, and passionate about engaging people through content? Do you enjoy storytelling, social media, and bringing ideas to life through video, graphics, and written content? If so, we want to hear from you.

We have an exciting opportunity for a Content Creator Apprentice to join our Customer Experience and Innovation team.

About the Role:

As a Content Creator Apprentice, you will support the creation of engaging, accessible, and user-focused digital content across multiple channels.

What You'll Do:

• Support the creation and updating of web content using Drupal CMS
• Produce engaging social media content (text, images, video)
• Assist with digital campaigns and communications projects
• Create accessible content using multimedia
• Support video creation using digital and AI tools
• Monitor engagement and performance of content

Learning & Development:

You will complete a nationally recognised Content Creator Level 3 apprenticeship alongside on-the-job training.

For more information, contact: Kirstin.Smith@walsall.gov.uk

View Job Description and Employee Specification

Important note: When completing your online application form, you will be asked to enter supporting information. You must enter a detailed supporting information statement describing how your skills, abilities and experience meet the specific criteria included in the employee specification. If you do not include a supporting information statement, you will not be shortlisted. Please also ensure that you complete the work history and qualifications sections of your application form. Please do not add a CV as we do not accept them. Please see our Information for Applicants leaflet for further information.

We kindly request that recruitment agencies do not contact us regarding this job vacancy. We are not accepting agency applications or referrals at this time.

At Walsall Council, we appreciate that AI can be a useful tool for ideas or guidance. However, we encourage you to make sure your application reflects your own voice and experiences. Over-reliance on AI can make responses feel less personal, and we really want to understand what makes you unique. Your experiences, skills, and perspective are what set you apart, so please ensure your application as a whole - particularly your 'Supporting Information' - reflects your own voice.

Closing Date: 11th August 2026

Extra information

Status

Open

Education Level

Secondary School

Location

Walsall

Type of Contract

Full Time Jobs

Salary indication

£12.84 Per Hour

Published at

17-07-2026

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No