Apprentice Study Support Operations Coordinator

Job description

The University of West London (UWL) is ranked as 41 st in the UK in The Guardian University Guide 2026 and is the 1 st London modern* university in The Times/The Sunday Times Good University Guide 2026. We are also ranked 2 nd in London, 6 th in England and 8 th in the UK for overall student satisfaction in the National Student Survey 2026**. The UWL community is a diverse body of students and staff who work together to create an environment of success and achievement. We celebrate the diversity of our staff and promote our values in practice through our commitment to inclusivity, progression, and success.

* A modern university is a university established in 1992, or after. Excluding specialist providers.

** Calculated as the average of all questions, using registered populations.

Department

The study support team at UWL provides peer mentoring, study skills support, functional skills and pre-sessional / EAP opportunities to learners.

The Role

A developmental Chartered Manager Degree Apprenticeship position that provides practical experience in student support operations, peer mentoring, project coordination, and service delivery whilst working towards a recognised management qualification.

The successful person will be responsible for working closely with the Peer Mentoring Senior Coordinator on a regular basis to develop and deliver existing and new mentoring branches. Will gain exposure in working with the Study Skills, Functional Skills and EAP areas, when required, to broaden experience and knowledge of coordinating and delivering the full range of these activities.

This position is offered on a fixed-term basis for 3 years and 6 months.

The Person

We are looking for a motivated and accurate worker who wishes to progress their career in the operations management sector and is keen to work within the Study Support Team at UWL while also embracing the opportunity to obtain a degree apprenticeship. You will be aiming at achieving qualifications and taking training which will position you for future roles as Operations Manager or Lead Coordinator of Operations.

Applicants must meet the University's and apprenticeship eligibility requirements for enrolment onto the Chartered Manager Degree Apprenticeship programme - BA (Hons) Chartered Manager Degree Apprenticeship (CMDA) | University of West London

Apprentice Eligibility

• Apprentices at UWL must beaged 18 or overon the first day of the apprenticeship.
• To be eligible for apprenticeship funding, the apprentice must normally:
• Have theright to work in England, and
• Meet governmentresidency eligibility requirements, which usually include living in the UK, EEA or another eligible country for at least 3 years before the start of the apprenticeship, or
• Hold an eligible immigration status thatcovers the full duration of the apprenticeship, including end-point assessment.

International /visa holders looking for sponsorship would not be eligible nor someone who had previously been in the UK prior to applying on a study visa.

Successful candidate must be available to start by Monday 17 August 2026.

How to Apply

To apply click on 'Apply Online' and fill out the application form. Further information about the application process can be found here: https://jobs.uwl.ac.uk/display.aspx?id=1253&pid=0

Please email hr.recruitment@uwl.ac.uk if you need any assistance with the application process.

Additional Information

Read more about working at the University of West London at https://www.uwl.ac.uk/about-us/how-university-works/why-work-uwl

The Study Support Team has a diverse representation in terms of staff from BAME (Black, Asian and minority ethnic) backgrounds and LGBT+ identities, and with disabilities. UWL is committed to having a diverse and inclusive workforce, supports the gender equality Athena SWAN Charter, and is a Disability Confident Employer as well as a Diversity Champion for Stonewall, the leading LGBT+ rights organisation. We welcome applications from all sections of the community, particularly those mentioned above to continue to increase diversity in our workforce.

Candidates must be able to demonstrate their eligibility to work in the UK in accordance with the Immigration, Asylum and Nationality Act 2006.

Please be advised that it is expected that appointment within a grade will normally be at the minimum point.

This position does not meet the University criteria for Skilled Worker sponsorship.

The University of West London reserves the right to close the role prior to this date should a suitable applicant be found.

Extra information

Status

Open

Education Level

Secondary School

Location

W5 5RF

Type of Contract

Full Time Jobs

Published at

20-07-2026

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No