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International Customer Service Representative (m/f/d) in Athens

Are you interested in working as a customer service agent for a well-known, international company based in Athens? You always wanted to gain experience abroad? Do you speak English, Czech, Danish, French, Finnish, German, Hebrew, Italian, Norwegian, Spanish, Slovenian, Slovak or Swedish fluently? Then make a difference and get on board with our international team in Greece!

What are you going to do

Your tasks:

    • Receiving inquiries through inbound calls, emails, chat within a busy customer service team
    • Maintaining the quality and efficiency in the Client Service Centre by consistently monitoring CSSs’ transactions
    • Evaluating customer service system based on monthly performance reports and trends
    • Assisting associates with customer situations by offering guidance and solutions on a daily basis
    • Meeting with the team on a monthly basis to evaluate the monthly results and discuss future goals
    • Managing, motivating and inspiring team
    • Analyzing operational trends and supporting the team members to improve their performance

What we offer

  • Competitive monthly gross salary
  • Excellent relocation package offered to help you get settled in Greece
  • Monthly performance bonus
  • Ongoing paid training using the latest technology
  • Extra overtime paid
  • Free Greek courses
  • Free pick-up from the airport
  • Further professional training and career opportunities
  • Modern office and close teamwork
  • Numerous excursions and activities after work

What we ask:

  • No minimum education required
  • Fluency in one of the following languages: Czech, Danish, Finnish, French, German, Hebrew, Italian, Norwegian, Slovak, Slovenian or Swedish
  • Proficient level in English
  • No work experience required
  • Ability to use internet applications
  • Knowledge of MS Office
  • Excellent communication and problem solving skills
  • EU work permit
  • Availability for at least 12 months

Extra information

Education Level
Secondary School, College, University, Other
Location
Foreign: Abroad
Working hours per week
40 - 40
Type of Contract
Graduate Jobs, Full Time Jobs
Salary indication
€1,100 Per Month
Responsible for
Customer Service
Published at
17-07-2019
Type of Job
Customer Service
Full UK/EU driving license preferred
No
Car Preferred
No
Must be eligible to work in the EU
No
Cover Letter Required
No
Languages
English, German, French, Danish, Finnish, Hebrew, Italian, Japanese, Norwegian, Polish, Czech, Swedish, Dutch

Topjob | Foreign: Greece | Customer Service Jobs | Call Centre Staff | Graduate Jobs | Full Time Jobs | Secondary School | College | University | Other

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