Client Services Administrator

Job description

Client Services Administrator

Halifax, West Yorkshire | Hybrid Working (2–3 days on-site) | £25,000 DOE

Are you a highly organised Client Services Administrator or Customer Support Administrator who enjoys working in a fast-paced, people-focused environment? Do you thrive on keeping things running smoothly while delivering an excellent customer experience?

We’re partnering with a forward-thinking IT services company to recruit a Client Services Administrator to support their growing operations team. This is a varied, hands-on role combining customer support, service coordination, and IT administration — ideal for someone who enjoys working across teams and wearing multiple hats.

The Role

As Client Services Administrator, you’ll play a key role in ensuring seamless service delivery by:

• Logging, triaging, and updating client support tickets
• Coordinating IT device logistics, onboarding, and build schedules
• Maintaining accurate records across CRM systems and internal documentation
• Liaising with suppliers and internal technical teams to fulfil client requests
• Monitoring SLAs to ensure high levels of customer satisfaction
• Supporting compliance and audit processes, including ISO-aligned documentation

What We’re Looking For

You’ll be a great fit if you have:

• Experience in a Client Services, Customer Support, Administrator, or Coordinator role
• Strong organisational skills with excellent attention to detail
• Confident written and verbal communication skills
• Experience using CRM systems, ticketing platforms, and Microsoft Office
• A proactive, team-oriented mindset with a “can-do” attitude

(Experience in IT services, MSPs, or technology environments is beneficial but not essential.)

Why Join?

This is a modern IT services business that genuinely invests in its people. Their culture is built around:

• Tenacity – Taking ownership and seeing things through
• Listening – Understanding problems before solving them
• Customer Innovation – Helping clients achieve more through technology
• Positivity – Creating an open, supportive working environment

You’ll be joining a collaborative team where your contribution is valued and development is encouraged.

The Offer

• £25,000 salary (flexible depending on experience)
• Hybrid working – 2–3 days per week in the Halifax office
• Supportive, close-knit team culture
• Opportunities to develop your skills and progress long-term

Interested?

Apply now or get in touch to learn more about this Client Services Administrator opportunity in Halifax.

Extra information

Status

Open

Education Level

Secondary School

Location

Halifax

Type of Contract

Full Time Jobs

Published at

01-08-2026

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English