Innovation Coordinator

Job description

Innovation Coordinator | DWP Account | ISS UK

ISS is recruiting for an Innovation Coordinator to support the delivery of innovation initiatives across the Department for Work and Pensions (DWP) account.

Reporting to the Analytics & Continuous Improvement Manager, you'll play a key role in coordinating innovation projects, managing the ServicePoint Hub (SPH) platform, and helping introduce new technologies and smarter ways of working that improve operational performance.

Key responsibilities:

• Coordinate innovation projects and support the delivery of new technologies and operational improvements.
• Manage and develop the ServicePoint Hub (SPH), ensuring it remains an effective communication and operational platform.
• Research emerging technologies and industry trends, identifying opportunities to improve service delivery across the DWP account.
• Work closely with stakeholders to implement innovative solutions and support continuous improvement initiatives.

We're looking for:

• Experience coordinating projects, innovation programmes, or business improvement initiatives.
• Strong organisational, analytical, and stakeholder management skills.
• Experience using reporting and project management tools such as Power BI, Excel, or Monday.com.
• An interest in emerging technologies and continuous improvement with the ability to turn ideas into practical solutions.

This is an exciting opportunity to help shape the future of workplace services on a major government contract with one of the world's leading facilities management providers.

Extra information

Status

Open

Education Level

Secondary School

Location

Birmingham

Type of Contract

Full Time Jobs

Published at

09-08-2026

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English