Trainee Customs Operator - Cardinal Global Logistics Liverpool

Job description

At The Cardinal Partnership, we're not just a company; we're a partnership in both name and nature. As the world's largest employee-owned logistics organisation, we proudly house two beloved brands, Cardinal Global Logistics and Far Logistics. When you join our team, you become a partner in our collective success.

People have always been at the heart of what we do and we have an unwavering entrepreneurial spirit that has transformed a modest £15,000 investment into an industry-leading enterprise. We tailor these services to meet the precise needs of our 6000+ customers.

Join us in providing exceptional service and shaping the next chapter of our partnership journey. In return, you'll enjoy a competitive salary and enhanced benefits.

We are searching for a Trainee Customs Operator to join our growing team in Liverpool.

The Trainee Customs Operator will support the processing of customs declarations under supervision, developing knowledge of customs procedures and compliance requirements. The role will act as a developing point of contact for clients on customs-related matters, ensuring supply chains run efficiently while learning to meet operational standards.

Key responsibilities

• Ensure all documents received for customs purpose contain the minimum standard of information required, to process accurately.
• Support the submission of customs entries via Descartes E-customs in line with HMRC legislation, working towards achieving a 2-hour turnaround SLA for EU traffic with supervision
• Support preparation and distribution of copy entries to clients
• Assist with maintaining records in Leda for audit purposes
• Develop understanding of compliance requirements and accurate data entry
• Assist with processing customs amendments

Behavioural competencies

• Demonstrate & generate enthusiasm
• Positive 'can-do' attitude
• Interpersonally effective
• Influence people positively
• Develop trust and respect from colleagues across the organisation
• Take responsibility in difficult situations, identify problems early & respond in a timely fashion
• Work with the team to find solutions
• Demonstrate personal drive
• Communicate effectively (active listening, questioning, expressing self clearly and concisely)
• Positive and pro-active approach to work
• Contribute pro-actively and professionally to formal & informal discussions with colleagues
• Work effectively with positive conflict to generate new ideas and approaches
• Deal effectively with negative conflict in a timely

Key skills and relevant qualifications

• Strong numerical and data accuracy skills with high attention to detail
• Basic understanding of international trade, customs procedures, or willingness to learn
• Good IT skills, including Microsoft Office (particularly Excel and Outlook)
• Ability to learn and use customs systems (e.g. Descartes E-customs, Leda)
• Understanding of the importance of compliance and regulatory requirements

We hire individuals not just based on their experience and skills, but also on their character. Our team members are enthusiastic, passionate, and dedicated to finding solutions for our clients. We believe in fostering a fun and supportive work environment, but above all, we are committed to exceeding expectations.

At The Cardinal Partnership, every employee is empowered to reach and surpass their potential. We remain steadfast in creating enduring business relationships and achieving long-term, sustainable success.

If this opportunity aligns with your ambitions, don't wait! Apply today to become a part of our thriving team. Keep in mind that if we receive a high volume of applications, we may close the role early, so act promptly to avoid any disappointment.

Extra information

Status

Open

Education Level

Secondary School

Location

Liverpool

Type of Contract

Full Time Jobs

Published at

22-08-2026

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No