Student Money Advisor

Job description

Student Money Advisor

The University of Surrey is a global community of ideas and people, dedicated to life-changing education and research.

We are ambitious and have a bold vision of what we want to achieve - shaping ourselves into one of the best universities in the world, which we are achieving through the talents and endeavour of every employee.

Our culture empowers people to achieve this aim and to collectively, and individually, make a real difference.

The role
The Student Money Advisor contributes to providing excellent student support services, aiding the recruitment, retention and progression of all students, and ensuring high levels of student satisfaction.

The post holder will work as part of the Student Money Advice team, which provides financial support and advice to Surrey students (both UK and International - UG, PGT and PGR), throughout their student lifecycle. Areas of responsibility include offering information, advice and guidance around different areas of advice/student life, administering the university's hardship fund and delivering the provision of our digital money service through our partnership with Blackbullion.

About you
You must be organised, proactive, detail-focused, and able to prioritise multiple demands. Strong analytical and problem-solving skills, a commitment to continuous improvement, excellent communication, and the ability to work effectively with diverse stakeholders are essential.

How to apply
Please apply on the University website including a CV and covering letter (please note that applications without these documents will not be considered). The covering letter should touch on the competencies listed in the Job Profile and demonstrate how you meet the criteria required.

For informal enquiries relating to the role please contact Emma Hatto, Student Money Advice Manager (e.hatto@surrey.ac.uk)

Interviews will be held on Thursday 17 th September.

Extra information

Status

Open

Education Level

Secondary School

Location

Guildford

Type of Contract

Full Time Jobs

Published at

28-08-2026

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No