Operational Training Manager – Warehouse & Fulfilment

JD.COM is looking for a Operational Training Manager – Warehouse & Fulfilment

Job description

What You’ll Do

  1. Partner with warehouse leaders to identify capability gaps and develop training plans.
  2. Coordinate onboarding, operational skills and frontline management training.
  3. Collect and analyse training data, including attendance, completion, assessments, certification and employee performance.
  4. Consolidate European business-line SOPs and turn operational knowledge into courses, toolkits and job aids.
  5. Coordinate internal trainers and subject-matter experts, including Train-the-Trainer programmes.
  6. Manage training calendars, milestones, deliverables and follow-up actions as a Training PMO.
  7. Support high-potential employees and the frontline management talent pipeline.
  8. Standardise and share training resources and best practices across European markets.


What We’re Looking For

  • Experience in Training, L&D, Training Operations, HRBP or Project Management.
  • Experience in logistics, warehousing, fulfilment, manufacturing or frontline operations is preferred.
  • Understanding of inbound, storage, picking, packing and outbound processes is a strong advantage.
  • Strong skills in stakeholder management, project coordination and data analysis.
  • Proficiency in Excel and PowerPoint; LMS or dashboard experience is a plus.
  • Fluent English; Chinese or another European language is an advantage.
  • Willingness to visit and support operational sites when required.

Extra information

Status
Open
Education Level
Secondary School
Location
Milton Keynes
Type of Contract
Full Time Jobs
Published at
03-09-2026
Full UK/EU driving license preferred
No
Car Preferred
No
Must be eligible to work in the EU
No
Cover Letter Required
No
Languages
English

Milton Keynes | Full Time Jobs | Secondary School

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