Student Services and Medical Receptionist

Job description

Summary

We are looking for a Receptionist Admin Assistant to be the first point of contact for all students at Harris Academy Morden. You will assist in the management of the student reception area as well as providing administrative support to contribute to the smooth running of the academy.

The actual salary for this role will be £26,136.15-£26,509.45 (38 weeks per year, 37.5 hours per week) and is offered as a fixed-term contract to July 2027.

About Us

At Harris Academy Morden we pride ourselves on the inclusive approach and caring environment we have developed. Ofsted 2024 'Harris Academy Morden is a high-achieving, happy school. Pupils value the care and rigour staff provide'.

Staff well-being is at the heart of our academy. We have a sensible marking policy, organised marking sessions to give staff time to mark and a two-week October half term holiday. Ofsted 2024 'Staff enjoy working at this school. They feel well supported and recognise that leaders are sensitive to their workload and consider their well-being.'

Our Academy is traditional in its approach to discipline and has very high expectations for student behaviour. Ofsted 2024 'Pupils learn to be tenacious, persevering in their learning, even when it is difficult. They behave well and are keen to learn.'

Year 11 GCSE results consistently place the Academy in the highest percentile in the country. Ofsted 2024 'Pupils learn an ambitious curriculum. They work hard and produce work of high quality. They develop a deep body of knowledge in different subjects. Pupils achieve highly and are exceptionally well prepared for the next stage of their education, employment or training.'

Harris Academy Morden is located favourably for public transport with good local access to bus, tram and train links to mainline rail and the underground network.

Main Areas of Responsibility

Your responsibilities will include:

• Presenting the professional and welcoming face of the Academy to all visitors, staff and students, including telephone callers
• Ensuring all visitors are signed in to the academy in accordance with safeguarding procedures
• Responding to queries from parents/carers and the general public with exemplary professionalism, ensuring that any messages or complaints are immediately dealt with, forwarded to the appropriate member of staff or escalated as required
• Ensuring the overall appearance of the reception area is tidy, professional and presentable at all times
• General administrative duties such as typing, photocopying, filing, collation and distribution of post
• Contributing to the maintenance of academy information databases and filing systems relating to pupils, ensuring confidentiality is observed at all times and records are accurate and up to date
• Assisting academy staff in all aspects of academy life, including contacting parents and pupils where necessary
• Providing general support as required, including preparation of documentation, and administrative duties relating to specific areas such as academy calendar maintenance, extra-curricular activities, school trips, school meal arrangements

Qualifications & Experience

We would like to hear from you if you have:

• Qualifications to GCSE level or equivalent
• Competency in the use of Microsoft Office packages
• Proficiency in the use of computers and databases
• Previous experience in an administrative or front office/reception role
• Demonstrable customer service experience
• Good level of interpersonal and communication skills, with a good standard of written and spoken English
• Excellent organisational and time management skills
• Commitment to delivering excellent level of professional customer service
• Ability to remain calm and deal with challenging callers or visitors in an appropriate manner
• High level of attention to detail and accuracy of work

For a full job description and person specification, please download the Job Pack.

Next Steps

If you have any questions about this opportunity, please send us an email, or call to arrange a conversation.

Before applying, please download the Job Pack for full details on the job responsibilities and person specification. This will be helpful for you when completing your application, and throughout the recruitment process.

We encourage you to apply as soon as possible as we may interview and offer to a candidate before the closing date. Please note that we only accept applications submitted before the closing date via our careers website.

Rewards & Benefits

Our people are at the heart of our success. We have developed a strong culture of collaboration and best practice, with professional development and career planning at its centre. We invest in our staff with support, coaching, mentoring, and a wide range of top-quality training programmes delivered at every level.

In addition to the opportunities for career development and progression, we also offer a competitive rewards and benefits package which includes our Harris Allowance for teachers on MPS/UPS, an Annual Loyalty Bonus , Pension Scheme with generous employer contributions, a Wellbeing Cash Plan and many other benefits. Learn more about our benefits on our website.

Safeguarding Notice

The Harris Federation and all our academies are committed to ensuring the highest levels of safeguarding and promoting the welfare of children and young people, and we expect all our staff and volunteers to share this commitment. All offers of employment are subject to an enhanced Disclosure and Barring Service (DBS) check, references, an online search, and where applicable, a prohibition from teaching check will be completed.

Equal Opportunities

The Harris Federation is an equal opportunities employer and welcomes applications from all suitably qualified candidates.

We value the diversity of our staff and students, and everyone at the Harris Federation is equally valued and respected. We aim to be an inclusive employer that reflects the communities we serve. We are committed to providing a fair, equitable and mutually supportive learning and working environment.

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Diversity and equality notice

Before you start your application...

Email communication

Please remember to check your junk mail folders for our email communications. You will receive a confirmation email once you submit, or save the progress, of your application. Please check your junk/spam folder and add us to your safe senders list to ensure all future email communication is received. This is important to ensure you are kept up to date on the status of your application and to avoid delays in the recruitment process.

Applying online

We strongly advise that you complete the personal information section first and then save the progress of your application. You can return at any time to update and complete the rest of the application. Please ensure you regularly save the progress of your application to avoid losing any data.

Once saved, you will receive an email with instruction on how to retrieve your application using a unique code.

To submit an application, you'll need to have ready:

• Personal information about you
• Details of your education and employment history
• Details of any qualifications and training gained
• A CV and/or supporting statement to upload

Using your CV or LinkedIn profile to apply:

To reduce the application time, you will have the option to upload a CV or use your LinkedIn profile when applying for the job. The information in your CV or LinkedIn profile will auto populate the relevant sections of the online application, but please ensure you check this before submitting.

If you have applied to work with us before, you can reuse and update an existing application.

Need any help and support?

Visit our Applying page for FAQs and support with completing your application.

We look forward to receiving your application.

Extra information

Status

Open

Education Level

Secondary School

Location

Morden

Type of Contract

Full Time Jobs

Salary indication

Between £26,136 and £26,509 Per Year

Published at

11-09-2026

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No