Journey call - Call Centre Advisors

Job description

Temporary Assignment: Initially 1 month with the potential to be extended

If you would like to know a bit more about this opportunity, or are considering applying, then please read the following job information.

We are looking for customer-focused individuals to join a busy and supportive team, helping customers by handling inbound enquiries and providing excellent service.

What You'll Be Doing

Handling inbound customer calls and enquiries professionally and efficiently

Providing accurate information and resolving customer queries

Delivering outstanding customer service at all times

Maintaining and updating customer records accurately

Collaborating with colleagues to ensure the best outcomes for customers

Working Hours

5 days out of 7, including every second weekend

Shifts between 7:00am and 10:00pm

Full flexibility is required across all shift patterns

What We're Looking For

Previous customer service experience (preferred)

Excellent communication and interpersonal skills xohmjla

Strong problem-solving abilities

Good IT and administrative skills

A professional and positive attitude

Flexibility to work a varied shift pattern

Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people

Extra information

Status

Closed

Education Level

Secondary School

Location

Arbroath

Type of Contract

Full Time Jobs

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English