Student Services Officer at Lyndon School

Job description

About this Role

Summit Learning Trust Mission Statement

Success through Endeavour

Ambition through Challenge

Strengththrough Diversity

Join Lyndon School a 'happy, friendlyand caring place. Leaders are ambitious in their expectations. They want thevery best for their school community. Pupils enjoy positive relationships withcaring staff.... Leaders have designed an ambitious curriculum. In many subjectsthis sets out the important things that pupils need to know and remember. Arich set of experiences are returning, following the earlier challenges of thepandemic.' (OfSTED 2022).

About this Role

SupportingLearners. Removing Barriers. Making a Difference.

We are seekinga caring, organised and highly proactive Student Services Officer tojoin our dedicated team. This is a rewarding and varied role at the heart ofschool life, providing vital support to learners, families and colleagues toensure every young person is safe, supported and ready to succeed.

The successful candidatewill oversee the day-to-day operation of our Student Services provision, actingas a key point of contact for learners who require support throughout theschool day. You will manage resources and provision effectively, monitor andrespond to first aid needs, maintain accurate records of incidents andconcerns, and ensure follow-up actions are completed in a timely manner.

Working closely with thepastoral, safeguarding and administration teams, you will play an importantrole in coordinating support for learners and families, helping to removebarriers to attendance, engagement and achievement.

Lyndon is part of SummitLearning Trust, the leadership at Lyndon is progressive and has the vision,drive and support to lead the Academy on a journey of excellence, withColleagues that have a passion for supporting young people on their journey tosuccess.

About You

We are seeking to appoint an empathetic, organised and highlyeffective Student Services Officer who is passionate about supportingyoung people and helping to remove barriers to learning. This varied andrewarding role combines responsibility for leading first aid provision acrossthe academy with a broad student services and administrative function, ensuringthat learners and families receive timely, professional and compassionatesupport.

The successful candidate will be calm, patientand able to work effectively under pressure, demonstrating our school values ofcompassion, integrity, altruism and resilience in their dailyinteractions with learners, families and colleagues.

You will possess excellent organisational,communication and administrative skills and will take lead responsibility forthe coordination and management of first aid provision within the academy. Arecognised First Aid qualification, or a willingness to undertake training, isessential.

As a key member of our Student Services team,you will support learners with a wide range of day-to-day needs, includingwellbeing concerns, medical requirements, lost property, and general enquiries.You will work closely with pastoral and administrative colleagues to ensurethat learners receive appropriate support and that parents and carers are keptinformed when necessary.

The role also includes maintaining accuraterecords of first aid incidents, learner welfare concerns and relateddocumentation. You will coordinate and monitor individual healthcare plans andrisk assessments for learners with medical or mobility needs, ensuring thatappropriate support and reasonable adjustments are in place. In addition, youwill provide high-quality administrative support, contributing to the efficientrunning of student services and supporting wider academy systems and processesas required.

This position offers an excellent opportunityfor someone who enjoys working directly with young people whilst also thrivingin a busy administrative environment where attention to detail, professionalismand strong interpersonal skills are essential.

Please refer to the Job Description and PersonSpecification for full details of the role and responsibilities.

Why JoinSummit Learning Trust?

• A welcoming, supportive, andinclusive working environment.
• Commitment to your professionaldevelopment with high quality CPD opportunities and career progression.
• Access to staff wellbeinginitiatives and a wide range of employee benefits.
• The chance to make a meaningimpact on the lives of young people.

Visits to theAcademy are encouraged. Please contact 0121 743 3402 to arrange this.

The closing date is 20thSeptember 2026 and it isexpected that interviews will be held shortly after.

We warmly welcome applications from candidates of all backgrounds andcommunities. Summit Learning Trust is proud to be an equal opportunitiesemployer, committed to creating a workplace where everyone feels valued,respected and supported to thrive.

We are committed to safeguarding and promoting the welfare of childrenand young people and expect all colleagues to share this commitment. Allappointments will be subject to an enhanced DBS check, including a Children'sBarred List check., and online searches will be conducted for shortlistedcandidates. Our Child Protection and Safeguarding Policy is available toview here. If you require the application formin a different format, please contact [email protected].

Extra information

Status

Open

Education Level

Secondary School

Location

Solihull

Type of Contract

Full Time Jobs

Salary indication

Between £26,016 and £30,515 Per Year

Published at

13-09-2026

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No