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Delivery Support Colleague - CFC - PICKING DEPARTMENT in London

Work for TESCO! One of the biggest and most successful supermarkets in the UK.

Job description

About the role
Shift pattern
Days From time To time
Mon 04:00:00 12:00:00
Wed 04:00:00 12:00:00
Thu 09:30:00 17:30:00
Fri 10:30:00 17:30:00
Sat 04:00:00 12:00:00

Tesco: Greenford CFC 6109                             

Contract: Minimum 36.5hrs

Shift Pattern: working 5/7 working week various shift patterns.

We're the UK's number one retailer and we pride ourselves on offering customers the biggest range of products around. And that's not just food, but everything from clothes and kettles to financial services.

But did you know we offer the biggest job opportunities too? With stores across the UK, and a variety of roles, we are always looking for people who are as passionate about helping customers as we are.

Our Every Little Helps approach doesn't just apply to our customers. It's at the very heart of everything we do at work – and it's what makes us different. We believe in treating each other with respect, and everyone having the opportunity to get on. That's what makes Tesco such a great place to work

Should you be successful in your application, your offer will be subject to and conditional upon you providing your bank account details before your agreed start date.

You will be responsible for

Serving our customers and exceeding their expectations

Coach and coordinate the team, ensuring they have the capability to deliver exceptional customer service.

Being knowledgeable, passionate and proud of our great quality and range of products.

Coach your team to be passionate and knowledgeable about the products on the department, showing them how to interact with customers by role modelling great service.

Analyse customer feedback and trading patterns to ensure we are pre-empting their needs, driving sales and creating a great atmosphere.

Supporting my managers to co-ordinate seasonal, community and charity events to create a great inclusive atmosphere.

You will need

The role you are applying for will require you to have expert knowledge Microsoft Office Tools including and not limited to:- 

- Microsoft excel with writing formulas and creating code using VBA.

- Microsoft Powerpoint to create presentations / slides for communications purposes within the department. 

It’s a role for those who love retail and put people at the heart of everything you do.

You are a great communicator who will share knowledge, experience and best practices, creating a team spirit across the department.

You are natural and welcoming with customers, putting them at the heart of whatever you.  You take the time to listen and understand others, building strong relationships with your colleagues and customers.

You act quickly, making decisions based on what is right for customers and colleagues.  You thrive on change and are at your best when delivering it.

You have energy and drive to deliver beyond expectation.  You do the right thing whether everything is going well or times are tough, and know how to consistently be at your best.

You are always looking for ways to improve your department and store, sharing ideas, putting them into action and encouraging colleagues to do the same

We’re proud to have an inclusive culture at Tesco where everyone is welcome and truly feels able to be themselves. Our aim is to attract and welcome a diverse range applicants from all walks of life to help improve and develop our team every day. 

About us

Our business was built with a simple mission – to be the champion for customers, helping them to enjoy a better quality of life and an easier way of living. This hasn't changed. Customers want great products at great value which they can buy easily and it's our job to deliver this in the right way for them.

Benefits Package

  • Colleague Discount Card (including a second card for a family member) after 6 months service with 10% off most purchases at Tesco.
  • An annual bonus scheme where you could achieve up to 3.5% of eligible 2016/17 earnings.
  • Childcare Vouchers
  • The Tesco Retirement Savings Plan – save between 4% and 7.5%, and Tesco will match your contribution.
  • Share Schemes
  • Deals & Discounts through Tesco including Tesco Mobile & Tesco Bank
  • Deals and Discounts through many other external businesses
  • Earn one and a quarter times your hourly rate when working Sundays and an additional £2.21 for every hour worked between midnight and 6am.


Extra information

Type of Job
Full UK/EU driving license preferred
Car Preferred
Must be eligible to work in the EU
Cover Letter Required

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