Reservations Coordinator

Job description

Alchemy Global Talent Solutions is assisting a global leader who are hiring a Reservations Coordinator to ensure seamless booking experiences.

The Reservation Coordinator will work closely with clients from all around the world to establish hospitality needs for their overseas visitors.

This will run on a shift bases with occasional weekend working.

Responsibilities:

• Handle enquiries, bookings, and cancellations with accuracy and efficiency.
• Utilise reservation systems for processing and record-keeping.
• Provide prompt and excellent customer service via phone and email.
• Address guest concerns and special requests to enhance their experience.
• Liaise with departments for smooth communication and guest coordination.

Qualifications:

• Previous reservations or hospitality experience preferred.
• Strong organisational and communication skills.
• Proficient in reservation systems and basic computer packages.
• This is on site role with the opportunity to work hybrid after probation period.

Extra information

Status

Open

Education Level

Secondary School

Location

London Area

Type of Contract

Full Time Jobs

Published at

18-09-2026

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English