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G-Star RAW Customer Service Agent - English/German in The Netherlands

We are currently hiring Customer Service Agents with good language skills in English and German for our famous jeans fashion brand! We are looking for candidates with both language skills to join our team in Maastricht.

What are you going to do

You will work in our small and dynamic multi-lingual team and will represent a well-known jeans brand. Daily Tasks are tackled by agents through the use of telephone and e-mail. Possible questions are about orders, information inquiries, deliveries, payments, complaints, technical questions about the webshop etc.

We are looking for service-minded candidates with excellent communication and computer skills. You will get training in advance in order to help customers in an effective way. We are open from Monday until Saturday.

What we offer:

  • We offer a contract of 7 months for 24-32 hours a week or 32-40 hours a week (your choice!)
  • Our company is easy accessible by public transport (within 5 minutes walking distance of Maastricht Randwyck railway station). We refund travel expenses
  • You will get paid training
  • An international experience in a great team while representing a high-end fashion brand!
  • Quarterly incentive 1x prize of €500.- voucher
  • 22 days annually with the possibility to obtain 1 bonus day quarterly (26 days in total)
  • Beneficiary collective health insurance plan
  • Great discount at a gym near you
  • Short breaks and trainings are fully paid when you work with us

What we ask:

  • At least finished high school
  • You are native (spoken/written) in English with German skills or native German with English skills
  • You are flexible to work during our opening hours from Monday until Friday (between 9h and 20h) and on Saturday (between 10h and 14h).
  • You are fashion-minded and love to help customers and to solve problem issues.
  • You need to be a EU or UK national or be in the possession of a valid workd and/or residence permit for The Netherlands.

Extra information

Education Level
Secondary School
Foreign: Abroad
Working hours per week
24 - 40
Type of Contract
Full Time Jobs
Salary indication
Between €9.51 and €10.07 per hour
Responsible for
Provide Support to Customers
Type of Job
Customer Service
Full UK/EU driving license preferred
Car Preferred
Must be eligible to work in the EU
Cover Letter Required
English, German

Topjob | Foreign: The Netherlands | Customer Service Jobs | Call Centre Staff | Help Desk Employee | Full Time Jobs | Secondary School

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