Are you looking for a customer service position and are you fluent in French, Italian ór German? Are you customer friendly and able to work with social media? There might be a new challenge waiting for you in Venlo, the Netherlands!
As a customer service webcare agent in Venlo your main responsibilities are to keep the customer happy. You work for a large online webshop that sells all sorts of home and garden equipment. Via phone and mail you are in touch with customers who might have problems with returning their orders or have questions about things that went wrong with their orders. It is your task to make sure they end up with the right products.
Besides, you are responsible for contact with customers through reviews and social media. Also, the website doesn't have any secrets for you once you become a 'mystery shopper'. By doing this, you improve the website ánd the customer happiness!
I am looking for Italian, French ór German to work with their own market. Are you available as soon as possible and are you fluent in English as well? Apply now and maybe you will work in Venlo by the next month!
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