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English Customer Service Agent - Fashion Retailer in Lisbon

If you are a great communicator who’s passionate about fashion and always dream to live in a warm country like Portugal, this is a match for you! We are looking for a motivated English customer service agent who is willing to work in a fashion retail company in Lisbon.

What are you going to do:

Our client is an American clothing company with a history of 135 years. It represents one of the largest global apparel companies and has nearly $9 billion annual revenues. As an English customer service agent, you are responsible for:

  • Responding customers' questions/concerns regarding the service (e.g. by phone/email/chat);
  • Providing updated help guides to meet customers' individual needs.
  • Identify, process, and provide information related to shipping and delivery;
  • Most importantly, ensure to deliver the best possible customer service experience in the fashion industry.

What we offer:

  • Excellent work opportunity in a leading multinational company;
  • Accommodation in company's fully furnished shared-flats;
  • Full paid comprehensive customer service training;
  • Reimbursement of initial flights to Lisbon;
  • Annual complementary return flight to your home country (within Europe);
  • Free language courses, sport activities and organized events.

What we ask:

  • At least finished high school
  • Allowed to work in the EU/Portugal
  • Fluent written and verbal communication skills in English
  • Ability to ensure positive delivery of messages to our customers
  • Excellent communication skills, interpersonal skills and team spirit
  • Be able to work for a minimum 12 months


Interested in joining the English Customer Service Agent team? Click the button 'APPLY NOW' or apply directly to me at a.anggariani@youngcapital.nl.

Extra information

Please note before you apply: Make sure you have an EU passport or valid document that proves you are eligible to work in Portugal.

Education Level
Secondary School, College, University, Other
Foreign: Abroad
Working hours per week
Type of Contract
Graduate Jobs, Full Time Jobs, Temporary Full Time
Salary indication
Between €851 and €908 Per Month
Responsible for
Responsible for supporting customers
Type of Job
Customer Service, Retail
Full UK/EU driving license preferred
Car Preferred
Must be eligible to work in the EU
Cover Letter Required

Foreign: Portugal | Customer Service Jobs | Retail Jobs | Call Centre Staff | Help Desk Employee | Graduate Jobs | Full Time Jobs | Temporary Full Time | Secondary School | College | University | Other

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