As part of the Front of House Team you will be one of the faces and voices of Red Bull UK and therefore an integral part of the company. Working closely as a team of 2, you will alternate shifts to ensure the desk is covered between the hours of 8am – 6pm.
Manning the front desk, greeting guests and ensuring they have a memorable on-brand experience
Answer all calls received and directing internally where applicable
Managing the UK consumer queries email account and ensure all consumers receive a timely response
Managing all incoming and outgoing postal/parcel deliveries including storage and distribution
Ensuring that the reception and ground floor areas are clean, safe and tidy and utilising the office runner and contract cleaners to correct any issues as soon as they arise
Employee and guest management for our tenant company based on the 3rd floor
Issuing of access control cards to visitors and recording and collecting on departure
Ensuring office products (stationery) are ordered and replenished throughout the office
Arranging couriers on request and overseeing and recording their dispatch
Monitoring/Amending orders for employee catering supplies
Sorting incoming postal deliveries into departments pigeon holes and franking outgoing post
Daily handover with Security both PM and AM
Assisting all contractors with signing in, key issuing and access control cards
Reconciling invoices using cost centres for office products, catering etc
Involved with arranging and overseeing internal and external meeting room/event space bookings
Working with the Facilities Manager to ensure health & safety is maintained on site
Issuing internal Company communications/announcements
Organising internal meeting and event catering, company social activities (e.g., Christmas, Easter)
The active management of the communal ground floor spaces including re setting after events in conjunction with the office runner
Proven experience in dealing with customers within a premium brand environment
A passion for delivering great customer service at all times
A good understanding of our brand purpose
A friendly, outgoing, helpful and confident personality
Flexible and dedicated attitude towards the role with a proactive approach to any task
Fantastic organisational skills and an eye for detail
Able to keep composure under pressure with an ability to react quickly and take initiative
An ability to operate with people across all levels and from all backgrounds
Fill in below which area you are searching in for a similar function and don't forget your e-mail address!
