Customer Service & Excellence Industrial Placement - Mortgages (London)

Job description

Good things this way

If you're ambitious, curious and enjoy working with people, our Customer & Service Excellence Industrial Placement provides an exciting opportunity to gain hands-on experience while exploring a future career in banking.

Help deliver brilliant experiences for customers and intermediaries while developing the skills and confidence to shape your future career.

Whether you're interested in customer service, commercial insight or understanding how businesses operate, this placement offers the opportunity to build practical skills while contributing to meaningful business outcomes.

The experience is designed to help you build confidence, apply your learning and gain valuable insight into how customer and intermediary experiences are delivered. Along the way, you'll broaden your network, work with experienced professionals and discover where your interests might take you after university.

Looking for a rewarding career in banking? Good things this way.

Where you'll be working

You'll join our Mortgages function within the Intermediaries and Partnerships team, supporting the experiences of brokers, customers and business partners across Nationwide.

Working alongside experienced colleagues, you'll gain exposure to customer service, decision-making, market insight and relationship management while developing an understanding of how customer and intermediary needs help shape better outcomes.

Location

At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected.

For this job you'll spend at least two days per week, based at our London office.

If we receive a high volume of relevant applications, we may close the advert earlier than the advertised date, so please apply as soon as you can.

Extra information

Status

Open

Education Level

Secondary School

Location

London

Type of Contract

Temporary Full Time

Salary indication

£27,750 Per Year

Published at

03-11-2026

Profession type

Retail

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No