Front Of House Manager
Pub Manager - General Manager - Front of House - Gastro Pub
An established Gastro Pub is looking for a new member to manage the front of house team. The ideal candidate must have exceptional customer service skills, together with knowledge and passion for Food , Wine and Beer. On top of this we are looking for:
Good organisational skills and a good communicator.
Approachable and friendly.
Attention to details
Keen to continue self-development and ambition for growth and innovation.
Ability to display a real passion for customer service.
Be able to inspire and motivate team members, share knowledge and deliver training.
Marketing, social media, online customer response, event design and coordination.
Key responsibilities:
* Recruiting, training and motivating your staff
* Doing regular stock-takes and ordering as necessary
* Handling deliveries
* Maintaining the condition of beer and wine
* Overseeing or liaising with the kitchen
* Keeping up to date with licensing legislation, liaising with the authorities and taking overall legal responsibility for the premises
* Enforcing health and safety rules
* Adhering to budgets, increasing profits and managing cashflow
* Dealing with difficult customers
* Marketing / Promotion of Events and increasing Sales
Skills / Qualifications:
Must have Hospitality management experience, preferably in a Gastro pub environment
Must have an in depth knowledge of wine, beer, cocktails and food
Exceptional eye for detail
Digital Marketing and Promotional Experience
Strong computer skills
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