Service Advisor in Glasgow

Job description

Vertu Nissan Glasgow Central

We’re offering an exciting opportunity to join our well-established dealership as a Service Advisor. If you’re ready to be part of one of the UK’s largest motor retailers, we’d love to hear from you.

Package

• Basic salary of £30,000
• No weekend working
• Excellent company benefits
  
  
  

Why This Role Matters

As a Service Advisor, you’ll be the key link between our customers and the workshop. This isn’t just about managing service appointments—it’s about building trusted relationships and delivering an exceptional customer experience every time.

What You’ll Be Doing

• Acting as the relationship manager for service customers
• Ensuring high levels of customer satisfaction and retention
• Coordinating with the workshop to deliver timely and efficient service
• Supporting the wider service team with leadership and mentoring
  
  
  

You will be responsible for setting customer expectations and keeping in touch with them throughout the service or repair of their vehicle, up selling additional products and follow-up with the customer to ensure they are happy with the work carried out.

For this role, we are looking for you to have a previous customer facing service experience; this is essential for you to be considered. Customer focus, relationship maintenance and communication skills are of paramount importance, as is the ability to work in a fast-paced environment whilst meeting targets and deadlines.

Previous experience within the role would be beneficial but is not essential.

Benefits

We are proud to be the Motor Retailer who invests more in our colleague's personal development than any other, so if you are successful, you can look forward to on-going training opportunities that provide you with the right career path, career progression and a range of benefits you would expect from an employer of choice which includes:

• 25 days holiday rising with length of service - plus bank holidays
• Access to our online rewards platform giving you cash back and discounts for multiple retailers
• Preferential Service Rates
• Colleague Purchase Scheme
• Share Incentive Scheme
• Pension
• Enhanced Maternity & Paternity
  
  
  

Apply today to be considered for this vacancy.

If your application is successful, we will need to complete employment checks prior to you starting with us. For this role, these can include us verifying your recent employment, address, credit history and criminal record check.

Extra information

Status

Open

Education Level

Secondary School

Location

Glasgow

Type of Contract

Casual / Part Time Jobs

Published at

15-12-2025

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English